● Facilitate efficient workflow to ensure accuracy, decrease waiting time for prescriptions, and execute production of on-time orders resulting in increased patient satisfaction, sales, and decreased returns to stock● Encourage staff of pharmacists and technicians to promote clinical and patient services initiated by Walgreens● Direct daily dispensing operations, averaging 500 prescriptions daily and maintaining an average of less than 15 minute prescription wait times for most prescriptions, maintaining a 19% increase in total prescription volume compared to previous years● Educate patients on administration, potential adverse events, side effects, duration of therapy, and other clinical information on new prescriptions including any changes in therapy● Grow patient focused immunization services through technician education, analysis of patient profiles, verifying of vaccines through the state registry, and consistent patient engagement● Increase patient percentage of days covered on maintenance medications by communicating daily with patients with hypertension, diabetes, and heart disease ● Collaborate with healthcare providers on pharmaceutical care for mutual patients by providing safe, effective, and cost-saving medication alternatives to patients● Manage drug inventory levels to minimize store level inventory and carrying cost by utilizing returns to vendors and invoice management with a reduction in inventory cost of $28,312 per month compared to previous fiscal year● Provide quality pharmaceutical care to patients including accurately dispensing prescriptions, managing duplication of therapy, identifying medication errors, checking drug interactions, and counseling patients on healthcare related issues including prescription and nonprescription medications● Interview, hire, and train staff on all pharmacy operations● Comply with all federal and state pharmacy regulations

● Promoted to pharmacy manager from staff pharmacist in a floating position● Facilitated efficient workflow to ensure accuracy, decrease wait time for prescriptions, and execute production of on-time orders resulting in increased patient satisfaction, sales, and decreased return to stock medications● Directed daily dispensing operations and prescriptions● Educated patients on administration, potential adverse events, side effects, duration of therapy, and other clinical information on new prescriptions in addition to any changes in therapy● Partnered and collaborated with healthcare providers on pharmaceutical care for mutual patients by providing safe, effective, and cost-saving medication alternatives to patients● Maintained a clean, neat, and orderly pharmacy including work space, filing, and organization● Provided quality pharmaceutical care to patients including accurately dispensing prescriptions, managing duplication of therapy, medication errors, drug interactions, and patient counseling on healthcare related issues including prescription and non-prescription medications● Complied with all federal and state pharmacy regulations and laws

● Provided customer service by making outbound compliance phone calls and personal refill reminders to patients● Facilitated efficient workflow to ensure accuracy and execute production of on-time orders resulting in increased patient satisfaction, sales, and decreased return to stock medications● Provided quality pharmaceutical care to patients including accurately verifying and dispensing prescriptions, managing duplication of therapy, identifying medication errors, monitoring drug interactions, and counseling patients on healthcare related issues including prescription and non-prescription medications● Educated patients on administration, potential adverse events, side effects, duration of therapy, and other clinical information on new prescriptions including any changes in therapy

▪ Shared general pharmacy technician responsibilities and assist pharmacists for small community hospital.▪ Prepared compound IV admixtures including controlled substances, antibiotics, and operating room medications according to all regulations and current aseptic technique guidelines▪ Delivered and counseled on outpatient medications at bedside for patients at discharge to prevent readmission▪ Supported pharmacists by receiving phone calls, answering general inquiries, and processing medication orders▪ Managed automated dispensing cabinet inventories and restocked crash carts and surgery kits; resolve discrepancies in inventory▪ Provided medication reconciliation services to prevent missed therapies, resolve discrepancies, and eliminate duplications of care to provide an accurate comprehensive medication list for optimal care▪ Prepared repackaging of medications into unit dose packaging▪ Calculated and prepared TPN and PPN including adjusting electrolytes and insulin ▪ Provided drug information to medical and nursing personnel regarding therapeutics, dosages, incompatibilities, contraindications and pharmaceutical administration