Jim Skillen Email and Phone Number
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As a Director of Site Reliability Engineering at Capital One, I lead a team of engineers who partner with feature development teams to improve the resiliency and availability of key banking applications. With extensive IT management experience, I have a proven track record of transforming how engineering teams manage their platforms and applications, with a relentless focus on customer experience and performance.I have extensive experience in building and supporting high volume internet sites that are core to the business success of Fortune 500 companies and the world's largest financial exchange. I have also guided the movement of applications to Amazon Web Services, enabling agile and cloud-native development practices. I specialize in infrastructure management and automation, cloud computing, monitoring solutions, operations management, and service automation. I am passionate about employee development and mentoring, and I strive to build and drive an engineering culture that can meet the needs of complex applications and the customers that rely on them.
Nexxen
View- Website:
- nexxen.com+
- Employees:
- 778
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Director Technical Support Engineering SreNexxenNew York, Ny, Us
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Director Site Reliability EngineeringCapital One Jul 2019 - Sep 2024Mclean, Va, UsConstructed a Site Reliability Engineering team within the banking line of business that partnered with feature development teams to improve resiliency and availability. Established the roadmap required for this new team that focused on improving observability, reducing recovery time after incidents were detected, and the adoption of self healing capabilities for key applications. -
Director Production Engineering SreDealer.Com 2017 - 2019Sandy Springs, Georgia, UsResponsible for directing a team of 25 site reliability engineering and infrastructure engineers to build and support the Dealer.com infrastructure in 6 data centers while guiding the movement of applications to Amazon Web Services. Lead the efforts to establish operating guidelines for application management supporting the move to AWS empowering Agile Release Trains to build and run their products while Dealer.com modernizes its products to be cloud compatible. -
Director Infrastructure Services & OperationsGrainger 2013 - 2017Lake Forest, Illinois, UsResponsible for the following areas: Enterprise Monitoring, Internet Site Reliability and Infrastructure, Computer Operations, Database Administration, Distribution Center Support Services, Service Automation, and Cloud Services. Partnered with leaders across many different business functions including IT, Supply Chain, Marketing, Finance, and Customer Service to ensure that their compute needs were being met and address any kind of operational gaps. -
Senior Manager Internet And Distribution Center ServicesGrainger 2012 - 2013Lake Forest, Illinois, UsDirect the Internet Services, Distribution Center Support Services, and Database teams to ensure that Grainger’s two core processes; take an order and ship an order are always available for the Grainger customers. Hired a team of reliability engineers and managers to support the web site and guarantee its future success.
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Director – Infrastructure OperationsCme Group 2009 - 2012Chicago, Il, UsDirected the ongoing operations of a 36-person application services team comprised of engineers, managers, and project managers in Chicago, New York, and Singapore responsible for application support on over 4,000 Linux and Windows servers in the Exchange’s mission critical, customer facing environments. -
Associate Director – Enterprise Technology Production AssuranceCme Group 2002 - 2009Chicago, Il, UsBuilt a support team that managed the growth as electronic trading volume doubled annually, and the Exchange migrated their applications off older technology to a high volume, low latency Linux environment. Defined a program to monitor the capacity of the computing infrastructure that would allow for immediate expansion of the available resources if market activity demanded it.
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Director – Enterprise InfrastructureGrainger 2000 - 2001Lake Forest, Illinois, UsResponsible for the technical infrastructure and computing environments of Grainger's five E-business units. Provide direction and management of staff of 25 within the infrastructure area. Worked directly with senior management to provide cost effective solutions for rapidly developing and changing E-commerce initiatives. Responsible for the technical operations, co-location hosting partnership, and availability for three multi-million dollar websites. Areas of responsibility included Network Engineering, Help Desk, Database, Unix, Windows, and Lotus Notes administration.
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Operation Services ManagerGrainger 1990 - 2000Lake Forest, Illinois, UsManaged the team responsible for the continuous operation of the SAP systems for three of Grainger’s business units, ERP systems upon which these companies’ core business activities were founded. Key decision maker for an 11 person team. Some of the areas of responsibility included SAP Basis and Unix Administration, Help Desk, and Contract Administration.
Jim Skillen Skills
Jim Skillen Education Details
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Loras CollegeEconomics
Frequently Asked Questions about Jim Skillen
What company does Jim Skillen work for?
Jim Skillen works for Nexxen
What is Jim Skillen's role at the current company?
Jim Skillen's current role is Director Technical Support Engineering SRE.
What is Jim Skillen's email address?
Jim Skillen's email address is sk****@****ger.com
What is Jim Skillen's direct phone number?
Jim Skillen's direct phone number is +184771*****
What schools did Jim Skillen attend?
Jim Skillen attended Loras College.
What skills is Jim Skillen known for?
Jim Skillen has skills like Disaster Recovery, High Availability, Red Hat Linux, Virtualization, Change Management, Trading Systems, Vendor Management, Agile Methodologies, Team Building, Operations Management, Process Engineering, Infrastructure Management.
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