Using a data driven approach to targeting and application of sales resources to increase revenue

Jim’s focus is to develop and execute a long-term strategy for data, reporting and analytics across all business operations and lead the Business Intelligence and Analytics Team focused on creating data tools and supporting a data driven culture. He serves as the primary interface to IT organization to ensure alignment between data and analytics platforms and the business requirements.His priority in the near-term is to collaborate and partner closely with functional leadership and business analysts to identify prioritized business questions and approaches to uncover new insights from existing and new datasets. He acts as an Subject Matter Expert and Consultant for Analytics and is creating a Center of Excellence for this much needed capability.Jim is a champion for performance measurement, open data, enterprise data analytics, data governance and data quality.Recent successes include - Selection, configuration and roll out of Clari Opportunity Management and Forecasting tool, resulting in significant improvements in pipeline hygiene and forecasting accuracy Rework of Go-to-Market design, moving to a Geo-based Account assignment, roll out of Account based quotas and implementation of Acquisition/Development sales roles Design of comprehensive Funnel, Activity and Productivity Dashboards for Sales Leadership

Camara Education is a non-profit international educational organisation dedicated to delivering real impact through technology by inspiring and empowering a young generation to improve their own life opportunities.

Created, staffed and built budget for Analytics, Reporting and Data Management. Recruited and on-boarded experienced and new to career analysts. • Created global "hub" based model, implementing Centers of Excellence for Analytics, Customer Reporting and Data Management. Increased responsiveness, productivity and capacity for reporting and analytics.• Defined and implemented cross-functional reporting processes to produce approximately 40,000 customer facing reports each year involving Operations, IT, Portal Management and Customer Success. Enabled customer self-serve via external portal.• Delivered first global dashboards for Customer Success Management and Global Service Desk on Sisense (Data Visualization) platform driving standardization of KPIs and saving hundreds of hours of manual report production. • Led development of churn early warning system featured in Wall Street Journal (Link available on LinkedIn). The Churn Early Warning System utilized machine learning on a 25TB database of customer transactions, behaviors and firmographics to predict the % probability and timeframe of potential churn events.

Designed and rolled out annual revisions to sales compensation plan to optimize cost of sales. Defined and produced sales KPIs, including stack ranking, time to productivity, bookings production, new logo and churn. • Stood up offshore reporting capacity for both recurring and ad hoc reporting needs reducing costs by 60% and driving global consistency in KPI reporting• Provided insightful reporting and analytics for Chief Sales Officer reviews and board meetings supporting sales headcount expansion and investments in Sales Enablement• Introduced advanced analytics and data visualization techniques, improving clarity and understanding for Sales Management • Developed selection process for Presidents Club and Sales Kick Off providing transparency to sales

Conducted primary and secondary market research across all business units. Managed key group of analysts, researchers and economists providing market and competitor insights, Brand Tracking, Customer Loyalty Measurement and 5-year TAM forecasting. • Identified long range end-user usage models for 2015 informing product development roadmaps.• Created proprietary tool combining multiple sources of Point-of-Sale data to provide unified worldwide view of sell-out and compensation framework for sales.• Provided overall direction and messaging feedback for global VISION product branding.Market Intelligence | Strategy | Market Research | Competitive Intelligence | Analytics | Customer Intelligence | Dashboards | Business Intelligence | Segmentation | Market Modeling | Strategic Planning | Sales Analysis | Trends | Quantitative Research | Qualitative Research | Primary Research | Secondary Research | Syndicated Research | CRM | Marketing | Surveys | Focus Groups | Questionnaire Design | Decision Support Tools | Budgeting | Key Insights | Demographics | Firmographics | Psychographics | Voice of the Customer | Listening Posts | Conjoint Analysis | Marketing Effectiveness | Sales Effectiveness | Win-Loss | Talent Management | Project Management

Designed and implemented AMD’s Customer Loyalty and Brand Measurement programs including global research on OEM’s, Distributors, Retail, B-to-B and Consumers. Created and managed Customer portion of Balanced Scorecard , a key executive level dashboard. Developed a marketing effectiveness program using a tiered measurement program that ensured global marketing program alignment with corporate brand objectives.Customer Intelligence | Dashboards | Business Intelligence | Strategic Planning | Sales Analysis | Trends | Quantitative Research | Qualitative Research | Primary Research | CRM | Surveys | Focus Groups | Questionnaire Design | Budgeting | Key Insights | Voice of the Customer | Listening Posts | Conjoint Analysis | Marketing Effectiveness | Sales Effectiveness | Win-Loss | Talent Management | Project Management

Led three quality engineering departments with a staff of 20 located in the U.S., Europe and Asia. Field Quality Engineering, made up of senior technical resources providing engineering and technical assistance to AMD customers. Audit & Assessment and Quality Systems, based both on and off shore, improved the implementation and effectiveness of the AMD’s Quality Systems, defined AMD’s Quality Management Systems strategy and successfully completed AMD’ certification to QS-9000. Represented AMD on the Sematech Quality Council, which was made up of executive quality management from major semiconductor manufacturers.

Linear and Digital Products - Test and Product Engineering