Jim Smith Email & Phone Number

With 30 years of experience in the hospitality industry, I am the Chief Operating Officer at Texas Western Hospitality, a leading hotel management company that operates over 32 properties across the southern United States. I oversee all aspects of operations, including revenue management, sales and marketing, human resources, quality assurance, and guest satisfaction. I also lead the strategic planning and execution of new projects, acquisitions, and expansions, ensuring alignment with the company's vision and values. I have a proven track record of increasing profitability, enhancing performance, and improving customer loyalty. I have a passion for creating and maintaining a culture of excellence, innovation, and collaboration among our team of 2,000 associates. I have a strong background in operations management and team building, as well as skills in hospitality industry, finance, marketing, and customer service. I am excited to be part of Texas Western Hospitality, and I strive to deliver exceptional results and experiences for our guests, partners, and stakeholders.

Listed skills include Hospitality Management, Hospitality, Revenue Analysis, Hospitality Industry, and 22 others.