Jim Snedden Email & Phone Number

SUMMARY OF QUALIFICATIONSSeasoned Help Desk Technician with 12 years of expertise who excels in a fast-paced business environment providing clients with an exceptional level of customer service. A self-starter who takes initiative, leverages their technical knowledge, streamlines all procedures and has excellent people and management skills. prior to thisLead Computer Operator with excellent people and management skills. Excellent problem solver who streamlines all procedures. Works well within a stressful environment.Specialties: streamline, aix, as/400, backup, billing, cics, cim, cms, computer hardware, customer relations, documentation, dos vs, flowcharting, ibm, jcl, linux, maestro, microsoft windows,

Listed skills include Unix, Servers, Software Documentation, Networking, and 30 others.