Jim Somerlott Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

New South Wales, Australia

-Rolled out new San Francisco sick care policy to staff in compliance to new local laws-Participated in the investigation of a wrongful termination claim by vendor-Processed worker's compensation claim due to job related injury in accordance to company policy and federal law-Educated and enrolled staff in new company-wide insurance policy, navigating change in terms and increase in costs-Attended law-firm sponsored seminar addressing new San Francisco-specific sick pay policies -Addressed and resolved long-term human resources issues utilizing performance reviews-Received certification in "We Comply" online training, a workshop on sexual harassment, workplace diversity, and retaliation-Composed and administered corrective action documents to address behavioral concerns and loss prevention opportunities-Conducted nine new hire orientations over a two year span resulting in an 88% retention rate-Trained staff and management team on new POS software and new inventory software (SAP) and navigated location through both transitions-Redesigned employee lounge for regulatory document compliance and overall increase in morale-Led store through numerous protests with sensitivity to both the issue and the brand-Provided support and resources for staff during loss of coworker

-Recruited, hired, trained new associates resulting in 5 promotions from sales associate to Assistant Manager, 4 promotions from Assistant Manager to Associate Manager, and 3 promotions from Associate Manager to Store Manager-Successfully passed store audits in areas including paperwork, loss prevention, and human resources-Established partnerships on the corporate level with individuals in Human Resources, Payroll, and Store Operations-Conducted staff training on new POS software-Hand-picked to lead and retrain underperforming Palo Alto remodeled location, exceeding monthly sales plan within one month-Regularly hosted executive management personnel from New York corporate offices -Managed monthly and annual budget for maximum fiscal responsibility

-Recruiting, hiring, and training of all employees based on multi-business location needs (staff of 50)-Performed operational audits to meet and exceed company designated standards-Weekly visual audits for company compliance (18 sq ft store)-Daily business planning for weekly and monthly payroll, as well as scheduling-Develop partnerships with corporate personnel through store visits-Training- MDP (Management Development Program)