A passionate leader skilled in maximizing customer value by manufacturing products on schedule, within quality standards and cost objectives, at optimal inventory levels. Specializing in customer-focused operations excellence, building high-performance teams, and delivering the highest quality products and service.Productivity Improvement I People DevelopmentEmail: jim.stofer@yahoo.comA proven track record of success in high expectation - high stress environments, integrating complex systems, technologies and processes while remaining focused on financial and KPI objectives, delivering P&L results, and hands-on international multi-site leadership.High integrity expert in igniting businesses and transforming operations via continuous improvement leveraging process and procedure optimization, employee engagement, collaboration in problem solving, and articulate communications that motivate, inspire and build trust at all levels.Core Competencies:• LEAN Six Sigma • Planning, Budgeting and Forecasting• Talent Selection, Mentor and Coach• Class II Medical Device production• ISO 9001• Workforce Management (WFM)• Quality Management (QMS and TQM)• Warehouse Management (WMS)• OSHA EH&S and FDA regulatory compliance• Microsoft Office Suite, Salesforce.com, ERPKey Accomplishments:• Improved QA and SLA performance, raising NPS score from 56% to 64% in 12 months• Re-engineered production across lab network, implementing leading-edge technologies increasing
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