In 2022, successfully completed under budget and deadline all 29 Remodel Projects assigned to me. 12 of the 26 projects completed in 3.5 days of a scheduled 6 days to complete. In addition to assigned projects, oversaw and additional 26 projects in my division to ensure completion by assigned deadlines. Responsibilities include: •Plan/Manage execution of facility remodels, including construction and relocation of all interior store fixtures and merchandise.•Coordinate and confirm completion of all electrical work needed with contracted electricians.•Supervise Store Management Team to ensure duties are complete within deadline parameters.•Prepare estimates of work hours, materials and resources required for projects; approve and initiate requisitions for materials and supplies; and audit reports and maintenance records or repairs.•Assign work orders ensuring that safety-related repairs and repairs affecting production are the highest priority.•Develop standards for overall appearance of the grounds, building exteriors, interiors, and other common areas to ensure they reflect and represent the high quality of the company location.•Inspect work performed by other team members, contractors, vendors, and other service providers to verify the work, materials, and services meet quality and standards, scope, and specifications as required.•Correct significant concerns with employee morale, have established respect & trust from co-workers, all production employees, and managers at all levels.•Leverage resources and maintain tough expense control by maximizing performance and productivity of outsource companies and store staff to deliver on-time openings.•Monitor project budget as well as model’s compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.•Develop strong corporate partnerships with all relevant departments and vendors to assure effective communication in achieving project goals.

Responsibilities include: Consistently and successfully supervised and coordinated teams ranging from 18- 30 employees in special projects, new store, decommissioning stores and store remodels within time and budget constraints.Directed multiple work streams of cross-functional store planning projects in all formats (SAM’s, Supercenter’s, and Neighborhood Markets).Trained 30 to 55 diverse cultural associates to ensure compliance and completion of all tasks at every project. Spearheaded completion of tasks without accident.Monitored sales and project budget as well as model’s compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.Provided direction and guidance to Associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.Develops and manages communications and summary reports for various audiences based on deployment project plans and status; provides accurate project status information in the form of formal briefings, program/project coordination meetings, and written reports.Sets action plans after reviewing blueprints, construction schedule and store maintenance schedules to ensure all parties are aware of daily projects and expectations.Built and installed counters, systems, cash registers and lighting fixtures. Specialized in Cosmetic/Health and Beauty, Sporting Goods and Electronics departments.

Responsibilities include: Business Consultant Manager responsible for researching, analyzing and creation of business cases for various work-flow processes and procedures.Policy Processing and Compliance Team Business Consultant, responsible for analyzing policy process and manpower requirements for a myriad of policy issues. Provide senior leadership with a comprehensive understanding of the true cost of individual work-flow processes.Managed Allstate’s Hurricane Awareness and Response Program, responsible for the training of more than 100 call center analyst and managers on Hurricane claim policies, procedures and computer systems programs. Managed 24-hour scheduling of volunteers to support Hurricane Claims from June through November annually.Spearheaded Allstate’s Veteran’s Engagement and Transition (AVETs) program. Researched and presented senior Allstate leadership with a Veteran’s program designed to mentor the transition of a Veteran to corporate business society. Acted and Business Manager sponsor and President reaching more than 50 veterans the first year.Commercial Insurance Champion, responsible for the knowledge of commercial insurance rules, rates and regulations throughout the country. Utilized as a consultant to Home Office creation of new Commercial Insurance software vehicle Connexus. Created training plan and trained more than 100 analysts.Received numerous awards for outstanding customer service, superior performance and exceeding expectations. Promoted every two years due to superior work performance and leadership.

Responsibilities include: Creating and processing various military directives, documents, instructions, notices, publications and awards.Maintained Naval service records for more than 10,000 throughout a twelve-year career.Processed security clearance applications, working closely with investigating officers from numerous federal agencies. Creating, billeting and processing military orders for active and reserve duty personnel. Billeted more than 15,000 Reserve Construction Personnel throughout the country to within 30 miles of their home, reducing costs and increasing work/life balance.Trained Reserve personnel into “field ready” Active duty personnel.Provided funeral services for more than 1,000 Navy veterans throughout Southwestern Virginia.Received numerous letters of commendation and achievement.