James Suszka Email & Phone Number

Walhalla, South Carolina, Us

Collaborating with the CEO to implement sales strategies, sales training, forecast improvement, and carry out B2B digital transformation, including website development, defining ICP, SEO, Lead Generation, and other executive insights.

Chicago, Il, Us

Power Reviews provides a SaaS platform that enables clients to capture Product Ratings & Reviews, and visual Content (Images and Videos) and showcase these on their website(s). This adds immediate value by measurably improving SEO, driving website traffic, building buyer confidence, and increasing sales conversions.+ Year one achieved 146% YOY new sales growth+ Year two, concluded April '22, additional growth on traget+ The team included Enterprise AEs, SMB AEs, AMs, BDRs, Lead Gens, and their Directors.+ Focus: Strategic planning, productivity tools, new product ideas, ICP focus, hiring, sales enablement

Melville, New York, Us

Responsible for integration of OpinionLab into the Verint organization along with new business growth and recurring revenue of existing clients. Recurring annual revenue increased from $20M ARR to approximately $43 million ARR over the last 3 years. OpinionLab had a successful liquidity event when the firm was purchased by Verint. VRNT is a 1.3 B firm that was a good fit to acquire OpinionLab as they also focus on User Experience, Customer Engagement, and Cyber Intelligence.

Chicago, Il, Us

OpinionLab was a SaaS start-up dedicated to web and mobile customer feedback. The solution included web analytics, text analytics, CX analysis, and real-time insights. Insights that translated into benefits like increased revenue, cost savings, and customer loyalty for our clients. The role included rebuilding a team of AEs, BDRs, AMs, and Directors.+ Added recurring annual revenue of $27M, significantly improving the position of OL in 3 years+ SaaS revenue grew to exceed $42M in ARR + OpinionLab executed a successful exit strategy+ We respected past success but re-energized, enhanced, and scaled it significantly.+ "One Team Philosophy" was pivotal to implementing the High-Performance Sales Environment + As part of the executive team, participated in the plan and execution of the sale to Verint Corp.+ Focus: New sales, team expansion, account management, account-based selling, value, KPIs

ForeSee was a pioneer in online customer experience and satisfaction measurement. It was the first product designed to capture and analyze online voice of customer data to help organizations increase NPS, sales, loyalty, and repeat purchases.+ Joined company at early stage, responsibilities included New Revenue, Renewal + Up-sell+ Lead team to surpass new business goals five straight years – from Start-up to $68M in ARR+ Renewal rates by client averaged over 94%, and net renewal revenue averaged 110% + Developed ICP, messaging, and vertical markets in Retail, Financial Services, CPG and Healthcare+ Rolled out Sales method + KPI reporting, built and scaled AE, BDR, CS/AM teams

The High-Performance Sales Environment (HPSE) is an enterprise sales methodology/management system. The HPSE consists of sales training, processes, tools, a sales methodology, and a knowledge repository designed to impact the entire sales operation (along with organizations that interface with sales). HPSE was designed for Enterprise SaaS organizations and made a name for itself when we secured a contract to train the entire SolidWorks sales team ($2M contract). + Consulted with Sales Managers of many great companies to help them achieve goals via HPSE+ Created a Sales Management Course (How to Coach Sellers)+ Created a Modern Prospecting Course (Multi-Step Cadence using email, calls, and social outreach+ Built a software financing practice “Economic Business Alignment” (aligned payments with ROI)+ This experience allowed me to train other sales organizations and learn from themPart of our business offering was EBA (Economic Business Alignment). It was a creative approach to 3rd party software finance that overcame the "no budget" objection. This approach supported larger software sales and aligned payment to ROI. Clients included MartixOne, Dassault Systems, Agile, Infor, Open Text, Informatica, Autonomy, Constellation, and others.

New York, Ny, Us

WX Systems was a UK-based company that was expanding to the USA. The solution was a massively parallel processing appliance that could analyze big data in real time. This was a solution designed to handle Data Warehousing, Data Mining, and Decision Support requirements. + Senior management and board member with P&L responsibility+ Managed the introduction, initial sales, marketing, and expansion into the US marketplace + Hired, Trained, and Deployed an Enterprise Sales Team, Account Management, and BDR Team+ Created a recurring revenue stream based on a SaaS business model + Negotiated contracts with Sprint, AT&T, Honeywell, Daimler Chrysler, Ford, MCI, and 40 others….+ Reported to CEO Chris Barfield and COB Sir Geoff Squire (worked for them previously at Metier)

MPM Multi-Project Management was designed to leverage the market dominance of Microsoft Project. It was an innovative add-on application that empowered enterprise users of Microsoft Project to collaborate seamlessly on their projects, unlocking the full potential of integrated features such as resource-driven scheduling, document management, time tracking, and cost reporting. Key Responsibilities and Achievements:+ Secured funding for this startup+ Developed business plan, the product strategy, and executed a successful product rollout.+ Drove annual sales from the company's inception to an impressive $3.5M+ Built a partnership with Microsoft with joint demo days at Microsoft offices+ MPM got Microsoft's attention, leading to the company's strategic acquisition+ Personally closed enterprise clients: Merck, EDS, General Motors, Sabre, Galileo, United Airlines, Sage, Honeywell, 3M, and others by establishing partnerships and delivering exceptional value.

XPM was an advanced project management software solution. This revolutionary platform offered visual planning, comprehensive cost/schedule analysis, and resource management across multiple project plans. It catered to the needs of enterprise clients in IT, Marketing, and Product Development. Key Responsibilities and Achievements:+ Developed a financial and business plan, product strategy, and product launch+ Demonstrated entrepreneurial skills by securing essential capital to fund the startup+ Took annual sales from $0 to an impressive $12M in 3.5 years+ Leveraged influential partnerships with industry leaders such as HP and Oracle+ Expanding our reach and delivering a holistic solution to our clients. + Negotiated high-value contracts with customers that included United Airlines, FedEx, the State of California, General Electric (GE), UTC, Lockheed Martin, and others

I started an enterprise software sales career with Metier. My commitment to excellence and surpassing quota led to sales leadership and then a country manager role. The responsibilities encompassed comprehensive management of U.S. Operations, overseeing sales, marketing, finance, support, and overall P&L. Metier was an Enterprise Project Management Solution global headquarters based in London. Key Responsibilities and Achievements:+ Drove the expansion of Metiers U.S. operations+ Set up Denver, Los Angeles, San Francisco, and Seattle office locations. + The USA expansion and penetration to new markets were crucial to revenue growth + Demonstrated consistent over-quota achievement, earning recognition as the top-performing Country Manager criteria based on profitability, new business growth, client retention, and other KPIs.+ Introduced and implemented a solution sales methodology and comprehensive product training, and introduced 'The High-Performance Sales Environment,' a pivotal asset in driving results.+ Collaborated closely with Country Managers worldwide, including the UK, Hong Kong, Italy, France, Germany, Denmark, Japan, and Australia, showcasing a commitment to global synergy and cross-border success.

Bachelors, Accounting

Master Of Business Administration - Mba, Accounting And Finance