- Analytics owner and driver of weekly trading meetings with the entire executive team to diagnose business drivers, discuss strategic trade-offs and inform financial performances.- Product Manager of daily enterprise reports to communicate business performance and drivers to all levels of the company (100+ readers) in a comprehensive yet intuitive manner.- Lead and coach a team of 8 to prioritize product roadmap, monitor product development efficiency and conduct AB tests.- Evangelize and enforce product AB testing framework, enabling 3X increase in testing velocity and ~$20M annual conversion gains in gross profit.- Created mobile customer lifetime value to enable mobile acquisition strategy, driving mobile penetration and performance at the highest level within the industry.

- Led and coached analytics team (4 FTEs) working with all consumer-facing product teams at PayPal- Co-defined product roadmap that drives $2B/month transactional volume through identifying key use cases from limited data, in collaboration with PM, engineering and design.- Spearheaded agile product experimentation to fast iterate experiences that touches 1/3 customer base on a monthly basis.

- Define, report, forecast and diagnose ongoing company-wide business performance and consumer metrics to drive customer-centric decision-making.- Spearhead actionable insights on consumer acquisition, engagement and retention to influence strategic planning and execution across Marketing, Product, and Finance teams.- Drive the learning agenda on PayPal consumers (behaviors, lifetime value, segmentation, etc.).- Engage CFO, CMO, and other executives on business levers and strategic tradeoffs. - Develop and pilot innovative CRM solutions by leveraging rich consumer behavior, demographic and contact data to improve marketing performance.- Manage the global consumer analytics team consisting of four full-time analysts and five offshore contractors.

- Redesigned global organization (~8K employees, 50+ countries) to support long-term growth strategy for a $20B PC company transitioning to be more mobile- and tablet-focused- Evaluated, designed and piloted a lean operational model in the enterprise customer ordering division of a leading US telecom carrier- Analyzed and consolidated solids dosage manufacturing network ($1B annual expenses base) of a leading global pharmaceutical company post-merger, achieving $100M+ interim savings.- Evaluated feasibility of a novel global health surveillance strategy to improve understanding of critical disease burden for a top private foundation.

- Led a team of three data scientists and spearheaded data migration design, planning and execution for the CRM implementation at a leading global handset manufacturer. - Created a multi-variable performance measurement matrix to assess 300+ product offerings for a top Chinese telecom services provider.- Designed new procurement contract template and process impacting $1B annual raw material purchase for a Chinese telecom equipment manufacturer.

Audited balance sheet items of a NYSE-listed Chinese telecommunication company, working with PRC GAAP, US GAAP, and IAS.