Jim Trinka Email & Phone Number

Focuses on surveys, employee experience, leadership development, change management, and customer satisfaction. Subject matter expert and popular keynoter on leveraging strengths.• Embedded strength-based leadership strategy into credit union through organizational consulting to change corporate culture, raising employee engagement by 5 points.• Authored two editions of a book entitled Strengths, Clarity, and Focus: Thinking Differently to Achieve Breakthrough Results in 2017 and 2021.• Co-authored book entitled A Legacy of 21st Century Leadership: A Guide for Creating a Climate of Leadership Throughout Your Organization in 2007.

Washington, Dc, Us

Successfully combined human resources; technical, leadership, and organizational development; and employee engagement functions to ensure organizational success through people.• Initiated leadership development that increased employee engagement and customer satisfaction 19 and 14 points that earned the CUBIC leadership development award.• Pioneered competency-based development using individual needs assessments and customized plans to garner the Chief Learning Officer Gold Learning Elite Award.• Designed and implemented monthly and annual customer surveys to focus and improve IT Customer Experience through assessment and individual site improvement training.

Washington, Dc, Us

Embedded learning as a key business strategy for mission accomplishment by boosting workforce capability in role-specific technical training, managerial leadership, and program management. • Delivered value across employee, leadership, and organizational development, resulting in an unprecedented 20-point increase in workforce capability to accomplish the mission.• Managed the Leaders Developing Leaders change effort, resulting in a 60-80% increase on organizational transformation awareness, feeling valued, and witnessing positive change.• Won an Association for Talent Development Excellence in Practice Award for executing comprehensive IT Staff Competency-Based Professional Development program.

Washington, Dc, Us

Led Leading EDGE (Executives Driving Excellence in Government) government-wide executive development program featuring workshops, action learning, assessments, coaching, and web portal. • An overwhelming number of participants (94%) said program content was relevant to their jobs and 93% reported they would recommend the program to a colleague. • Action learning project teams delivered demonstrable cost avoidance results, such as a Strategic Sourcing Leadership Council saving $5 billion annually on shared service contracts and IT shared service delivery yielding $1.4 billion annual savings. • Touted in commendation letter with “superb” leadership as key to program success.

Washington, Dc, Us

Spearheaded effort to hire and train 17,000 air traffic controllers by coordinating all business lines to meet year-end actual on board targets set in an innovative annual Controller Workforce Plan. • Implemented a pioneering recruiting and onboarding strategy for external, military, and college recruits to achieve record level applications and reduced processing time to hire.• Converted an archaic skills-based training environment to a competency-based, continuous developmental framework with desired proficiency levels required at various career stages. • Awarded Air Traffic Organization Leadership Award for integrating hiring and training.

Washington, Dc, Us

Instrumental in transformation from an investigative organization to one that prevents terrorism through wide-ranging, diverse programs for law enforcement and intelligence personnel. • Implemented new intelligence analyst training combining classroom instruction, practical applications, and experiential exercises to accurately mimic field intelligence roles. • Implemented new counter-intelligence agent course highlighting technical specifications, interagency coordination, and communication for the 16-agency intelligence community. • Redesigned leadership development programs to support organizational transformation garnering a top-five ranking by Executive Excellence Publishing for three straight years.

Washington, District Of Columbia, Us

Linked organizational strategy, leadership philosophy, competencies, and values to simultaneously address both compliance and customer service through comprehensive leadership development.• As a result, leadership culture dramatically changed with 20% and 100% increases in employee and customer satisfaction, and 60% increases in leadership effectiveness. • Used internal organization development consultants working with functional leaders to collaboratively develop strategic plans, leadership strategies, and change initiatives. • Conducted research and development to incorporate state-of-the-art virtual learning, action learning, and simulation training delivery methods, earning ATD’s first BEST Award.

Phd, Political Science, International Relations

Masters Of Philosophy, Political Science, International Politics

Masters Of Science, Aeronautical Science