Jim Vargo Email & Phone Number

• Continuous review and remediation of system data to support accurate client data in their online experience and client reporting
• Responsible for the coordination, preparation, and review of client reports in conjunction with the Client Services Team
• Create, gather, and analyze presentation materials for client reviews. Includes year over year analysis and predictive analysis
• Preparation and distribution of weekly and monthly standard reports, and ad hoc report upon request
• Internal project support for Client Service initiatives
• Provide internal assistance with business presentation materials

Richfield OH

Drives business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision makers. Collects, aggregates, and analyzes data from multiple internal and external sources to drive insights into business and customer performance. Uses analytics and visual metrics to improve processes and provide.

Cleveland/Akron, Ohio Area

Experienced in the configuration & implementation of the following Oracle Application Modules- Order Management- Purchasing- iSupplier- OPM (Oracle Process Manufacturing)- ASCP (Advanced Supply Chain Planning)- Demantra (Demand Forecasting) - Warehouse Management- Inventory Management- Cost Management Financials

Richfield Ohio

Leads and motivates departmental staff including training and development, settingobjectives and priorities, managing call activity, and assisting team members inan educational and consultative account approach to drive and increase usage.Drives departmental procedures and processes for product lines; coaches team to continual success;resolves high-level.

Richfield Ohio

Consults across OEConnection platforms and represents as subject-matter expert regarding solutions through knowledge of OEC applications including Wholesale, Retail, Supply Chain and Fleet programs.Creates and analyzes reporting through internal OEC sources; identifies market/dealer trends and understands market conditions driving results; shares analysis.

Richfield Ohio

Answers (Level 1) inbound customer calls relating to data collection and application.Responds to e-mail inquiries pertaining to data collection.Researches and resolves simple client issues via phone and email; assures that the customer has received an appropriate response and that each issue is closed accordingly.Utilizes CRM system to obtain information.

Lakewood Ohio

Accurately conduct all credit and debit transactions in compliance with established bank policies and procedure.Keep proper cash supply on hand and prepare daily proof record while maintaining and acceptable difference record.Meet sales referral goals and actively participate in sales promotions.Process customer transactions with accuracy and efficiency.