As business faculty lead, I taught general transfer classes in economics, marketing, management and general business. I helped students to achieve transfer credits toward baccalaureate degrees as well as associate degrees and certifications related to careers in business. I recruited and led affiliate faculty in these subject areas, and I helped to develop programs and community partnerships to expand opportunities for student success.As department chair for business, IT and manufacturing, I supported eight other faculty to do the same things that I did as lead faculty.

As department chair, I supported faculty in their leadership of degree and certificate programs in business, computer science, IT, cybersecurity precision machining, engineering and manufacturing technologies such as industrial maintenance, electronics and laser/optical technologies. I recruited and developed committed and passionate educators and facilitated the partnership among faculty, staff and students to maximize student success. I also handled some paperwork to help the institution function properly.

I taught introductory macroeconomics and microeconomics courses, as well as business statistics, both on campus and using Desire2Learn for online classes.The technology environment for FRCC is more advanced than the technology used by one of the recognized leaders in online education. Comparing the online and offline classroom environments gives me great perspective and new ideas on the future of higher education.Both students and faculty have recognized the high quality of my work in just a short period of time.

I teach principles of economics, an introductory course covering both microeconomics and macroeconomics for beginning students.

The LinkedIn group for NoCoNet enables members to build their professional networks, engage with other members in discussions about recent programs and professional issues, share news and tips for job searches, and see exclusive job postings from select employers and recruiters who have relationships with NoCoNet.Under my leadership of the LinkedIn committee, the NoCoNet LinkedIn group membership quadrupled in a year, and usage of the discussion and news tabs grew from almost non-existent to several new discussions and news items each week. We actively solicited participation from partner and sponsor organizations as well as speakers, with follow-up discussions about weekly programs and RSS news feeds from partner organizations.

The online committee for LongsPeakNet manages the LinkedIn group and the lpnet.org web presence.The LongsPeakNet LinkedIn group enables members to build their professional networks, engage with other members in discussions about recent programs and professional issues, share news and tips for job searches, and see exclusive job postings from select employers and recruiters who have relationships with LongsPeakNet.Under my leadership of the Online committee, the LongsPeakNet LinkedIn group membership grew from zero to several hundred in just five months. Usage of the discussion and news tabs contributed signifcantly to growth. LPNet LinkedIn managers actively solicit participation from partner and sponsor organizations as well as speakers, with follow-up discussions about weekly programs and RSS news feeds from partner organizations.The online committed developed a WordPress web site to expand the LPNet.org web presence from a static site to an interactive community for all our stakeholders. Key features include a professional, branded design, a calendar for weekly events with promotion of upcoming events, usability based on navigation organized around key stakeholder needs and prominent ties to the LinkedIn group.

Effective and efficient teaching, training and tutoring-- Standardized test preparation (GED, ACT, SAT, GRE, LSAT, GMAT)-- College and graduate school applications-- Individual tutoring-- Small business development and training

Vernon Software Management assisted small businesses and organizations to create great strategies for managing web sites, social networks and e-mail with the best software for their needs.• Created and implemented web and social network strategies for organizations and individuals• Evaluated, selected and implemented software tools and hosting for web sites, social networks, intranets and e-mail, including installation and maintenance• Trained clients to use web site management tools, enabling small and non-profit organizations to maintain interactive, members-only web sites and facilitating individual job searches• Redesigned several product web sites for a regional building and construction supply company, integrating the brand identities and simplifying site management• Designed and implemented homeowners association web sites, including document and newsletter distribution, events and other social networking features• Designed and implemented web sites for teachers associations, including document sharing, news updates and discussion forums• Managed key operational aspects of a software start-up venture-- Adapted pro forma financial analysis to changing business plan requirements-- Completed documentation of financial plan for SBA loan application package-- Implemented all elements of hosting and web site development-- Created online community components to support strategic marketing and product launch• Designed and launched a local community social network

• Led projects and managed technical staff and client relationships to achieve business systems integration with Oracle and Microsoft products• Completed project to automate claims processing and analysis for Iowa’s largest county healthcare agency and positioned the system for rollout to over 60 additional counties• Implemented an electronic clearinghouse for acceptance, routing management and exception processing of healthcare claims for 58 county agencies to comply with HIPAA regulations• Reduced annual overhead by over 5,000 hours for a state agency by managing the development of a tablet PC application to enable remote entry of activity data and eliminate paper reports

• Developed an e-commerce platform for a start-up joint-venture between John Deere and CoBank, including an online marketplace for agricultural supply and financing-- Integrated real-time data feeds from credit bureaus and manufacturers to match supplier programs with credit applications and improve pricing and incentive management-- Reduced product release cycle times to under 60 days (over 6 production releases annually) by clarifying requirements and mitigating schedule and budget risks-- Saved over $3 Million in annual costs by leading a team to develop an application platform that replaced a service provider, consolidated redundant systems and reduced staffing needs-- Reduced vendor billing rates by 25%, saving over $800,000 annually, by negotiating contracts to ensure availability of resources for ongoing e-business initiatives• Launched and managed JohnDeereCredit.com and several related branded product sites, including product marketing, loan applications, account queries and payment processing-- Designed all customer-facing pages and navigation for credit and finance-related content-- Established and maintained a corporate intranet for several thousand employees, responsible for information architecture, design standards, content review and approval• Initiated and led the e-business department for John Deere Credit-- Led cross-functional teams to define requirements, develop solutions and ensure support-- Managed the budget process and client status reporting for numerous projects-- Educated managers and staff on basic concepts of Internet and web use, including how to use a browser, e-mail, search engines, information security and forms, enabling departments to adapt to new forms of communication with customers and stakeholders

• Established and led the global market research department for John Deere Credit, responsible for methodology, project management, analysis and reporting to executives-- Supported new product introductions with market estimation, demand forecasting and survey research to achieve portfolio growth of over $500 Million-- Quadrupled project completion rate while reducing costs per project by 70%-- Improved staff training, management processes, executive sponsorship and communication• Achieved record market shares by creating customer satisfaction programs with standard measurements and audits, leading to increased customer retention and cross-selling• Facilitated the first long-term strategy for agricultural finance, by developing industry forecasts and aligning the executive team around a common vision to exploit long-term trends

• Introduced leading-edge analytical methods to improve strategic planning, marketing and product management; including performance metrics, customer satisfaction, profitability measurement and risk analyses at the customer, product and branch levels• Developed lifetime customer value models and related profitability analyses, enabling profit margin improvements of 10-40% for more than a dozen clients• Planned and led recruiting events on six campuses and facilitated review of over 1,000 applicants, interviews of over 100 finalists and selection of approximately 20 new hires

• Created a statistical model to predict the incidence of skin cancer due to UV radiation exposure under varying scenarios of ozone depletion• Researched wholesale electric power transactions to identify pricing and timing patterns and analyzed usage across customer segments to determine peak and off-peak demand pricing and its impact on capacity requirements and utilization• Educated admissions decision makers about the efficacy of their performance predictions and improved both efficiency and effectiveness of graduate admissions processes• Tutored students and assisted professors as a teaching assistant for several classes

• Supported consulting teams with industry research, data analysis and competitive intelligence• Created a demand model to predict inventory requirements for a leading manufacturer of contact lenses, based on the distribution of specific vision impairment parameters• Modeled patient-care economics for regional health care providers to ensure financial viability and sustainable services under changing Medicare payment regulations• Estimated national market sizes and correspondent market shares, including assets and revenues by service category, for a global correspondent banking operation

• Established and maintained the first centralized database to monitor Internet domain information and allocate IP addresses among network administrators for participating nodes• Planned and scheduled a conference for researchers involved in DARPA’s Internet Project