Customizing medical records solutions for medical practices and affiliated business partners. Architecting and delivering mission data API for voice and data interchange. Managing a hybrid team using a proper cadence of understanding customer requirements, customer support plans, infrastructure build out, training and onboarding, and ongoing support.* Established offshore division for medical records company in Pakistan, critical to 24/7 support and reducing operational expenses by 30%. Deployed fault tolerant edge infrastructure for storing platform API feeds and dual path redundancy.* Differentiated in the local marketplace by changing from doctor-centric to patient-centric, using Western patient continuity of care methods, guiding the patient through the subjective and objective evaluations, procedure overviews, and post operative obligations.* Tripled the surgical center throughput using PMO methodologies and 4DX implementation. Empowered staff to identify lead measures, made sure they have the tools and resources, then a cadence of reporting and accountability for attaining their wildest goals.

Managed the $55M product suite handling half the US traffic to Emergency 911. Mobile and cellular location and routing, 5G regulatory testing, and real time call tracing for police and legal services. Increased yearly revenue by 15% with NPIs for location testing and locate before route. Cleared out a $10M backlog of enhancement requests and technical debt. Achieved 100% market penetration across all my product lines, using a marketing triple play.* Delivered the 5G migration for the wireless industry, AT&T, DISH, and US Cellular. Sales activities, customer education, discovery, planning, and delivery. Managed two RTE in a SAFe Agile environment for engineering and business operations.* Delivered Locate Before Route enhanced services, per regulatory obligations and increased revenue by 20% annually. Built roadmap from discovery to GTM. Secure IP connectivity, edge data conversion, millisecond location via 5G and GNSS, and national routing.* Brought in $5M and achieved 100% market penetration for the T2 carriers across my product lines using a marketing triple play and activity pricing strategy. Leveraged operational efficiencies of onboarding across all platforms at the same time, then shared that savings with the customer.* Migrated business operations IBM Business Applications Workflow to full-cloud, reducing OpEx by 40%, saving $480k over five years. Built the financial business model and rationale, business case, and tactical plan. Overcame leadership objections to financial constraints and operational limitations.

Rolled out Smart Cities for the City of Orlando and gas water meter utility for Manhattan. Guided Spectrum on market evaluation and recommendations for product segmentation and positioning, focused on smart cities solution areas in civic engagement, utilities and infrastructure, intelligent transportation, and public safety.* Partnered with Arris Communications to guide Spectrum on their Smart City initiative. Managed marketing and rollout for kiosk products for Orlando, Florida. Audited the market for market ready solutions, aligned the product suite roadmap and business use cases. Delivered the complete requirements matrix to take through ideation, engineering, and market.* Delivered the HFC BLE Smart City gas meter utility solution for New York City infrastructure upgrade. Established vendor relationships, BLE functions, fiber trunking and bandwidth management. Developed product strategy to expand use cases and aggregate data platforms as service density evolves.

Global Product Marketing Division, Fleet Management and Agricultural Wine Yield Optimization. Identified, evaluated, and delivered new market insights for LTE in Smart Cities and IOT verticals. Ideated and rolled out market viable products aligned with Verizon’s core vertical in mobile connectivity, geolocation mapping, and multi path connectivity.* National launch and deployments of Fleet Management for commercial vehicles. Focused sales target demographics based on fleet size and industry, sales enablement, and campaign execution and management. Integrated OBD data elements with UI/UX SAAS platform enhancements for dashboards and admin workflows, adding vehicle maintenance status and alerts, personnel assignments, and API connectivity. Added dual path Wi-Fi LTE optimization.* Rolled out Connected Vinyard Management for agricultural yield optimization and water savings. Established RF connectivity and transcoding from edge devices through 4G backhaul. Monitored site and customer activation, customized UI dashboards specific to each growth cycle. Translated user manual from French to English.* Initiated and managed the Lean Business Administration for the new division, critical to project validation, requirements and project planning, design, execution, development, test, and GTM launch readiness. Stage gates with underlying activities, adding control and process in a new organization that had few control elements.* Resolved vendor stop-work order over $2M discrepancy between SOW and payments, critical to getting the program going again. Reconciled SOW against paid invoices and budget allocations. Established corporate processes to properly manage vendor relations going forward.

Developed and brought to market IOT home appliances and home services, deploying cloud, app, 17 appliances. Created and managed the detail project schedules and master schedules of 15 diverse products including multiple third party integration projects and a unified UI across fixed and mobile platforms.* Established GTM strategy and decision criteria on product mix and in-store dates based on critical business and engineering milestones. Assessed and managed scope and schedule across hardware, software and firmware platforms across multiple business units and vendors.* Formalized new product on-boarding procedures including stage inputs and outputs, WBS, stage complete decision criteria. Established configuration change control infrastructure, monitoring and control tools in compliance with program management and industry best practices.* Met critical market deadline for hardware by guiding vendor on manufacturing, testing, and shipping.Planned circuit board manufacturing, firmware loading, and test procedures. Implemented Six Sigma statistical analysis and FMEA to assure zero defect deliveries.

Founded startup in the medical records services market, successfully competing against the embedded, mature providers. Differentiated product offering with cloud-based SAAS benefits, and then convinced many regional medical providers to entrust me and my team with their mission critical back-office operations.* Led business strategy to compete in healthcare marketplace for hospitals and medical practices. Focused on mobile and SAAS enabled platforms, then delivered complete vertical integrated solution for voice and data file production management within a hybrid cloud environment.* Established marketing presence via web, on-line presentations, trade shows and direct mail marketing campaigns. Built website, marketing material, and sales infrastructure to successfully target markets, develop appropriate business and technical solution, and take it to market.* Achieved 100% success rate on-boarding customers by focusing on their needs and workflows, full testing before go-live, and customer training and support. Recruited, trained, and expanded teams domestically and offshore, achieving significant cost savings while maintaining impeccable standards.

Introduced and deployed interactive television and Interactive Program Guide solutions for cable television broadband market. Primary consultant and technical marketing contact for market business model, product features and deployment requirements. Contract development, product pricing, service offerings and delivery.

Marketed and rolled out Video on Demand to the international cable TV industry. Built out the SAAS platform and digital network integration. Established satellite and terrestrial MPEG content acquisition, storage, and processing capabilities. Managed program support plans, site integrations, and formalized operations.

Managed marketing trials showcasing emerging digital television technologies, taking telecoms and MSOs down the path to interactive voice, video, and data. Developed and rolled out the national infrastructure and technology for digital broadband data centers, transmission architecture, and cable boxes.

Cape Canaveral rocket launches and US Air Force global operations. Department manager of telemetry and data acquisition and post flight analysis of vehicle performance. Lead engineer for testing for new spacecraft, the only person from Denver Corporate that went to every rocket launch. Yes, Tom Clancy is fairly accurate.