Business Transformation Consultant
CurrentCustomizing medical records solutions for medical practices and affiliated business partners. Architecting and delivering mission data API for voice and data interchange. Managing a hybrid team using a proper cadence of understanding customer requirements, customer support plans, infrastructure build out, training and onboarding, and ongoing support.* Established offshore division for medical records company in Pakistan, critical to 24/7 support and reducing operational expenses by 30%. Deployed fault tolerant edge infrastructure for storing platform API feeds and dual path redundancy.* Differentiated in the local marketplace by changing from doctor-centric to patient-centric, using Western patient continuity of care methods, guiding the patient through the subjective and objective evaluations, procedure overviews, and post operative obligations.* Tripled the surgical center throughput using PMO methodologies and 4DX implementation. Empowered staff to identify lead measures, made sure they have the tools and resources, then a cadence of reporting and accountability for attaining their wildest goals.