Jim Weeder Email & Phone Number

Waterboro, Me, Us

Burlington, Vermont Area

Vehicle inspections, accident investagations.

Burlington, Vermont Area

Scottsdale, Az

•Clean building floors by sweeping, mopping, scrubbing, buffing, and/or vacuuming them. •Perform carpet care by moving furniture, vacuuming, extracting, and/or bonneting.•Clean and perform general maintenance on all equipment•Transport crew members, equipment, tools, and supplies to different job sites via company vehicle.•General janitorial duties to include but not limited to office cleaning, dusting, trash removal, bathroom cleaning, interior detail, and window washing.•Clean up of various bio-hazardous materials with appropriate cleansers, tools, and procedures.

Phoenix, Arizona Area

Investigate, troubleshoot, diagnose and provide resolution to customers with proven proficiency in multiple web based system applications, including Microsoft products. Engage in high volume inbound calls providing total customer service by supporting the customer and over the phone training on all their systems. A passion for providing excellence in customer service, evidenced by multiple customer testaments. Ability to quickly distinguish between hardware and software related issues to completely resolve customer complaints.

Conover, Nc

Inventory Management TeamPick merchandise to replace sold items, warehouse items that cannot be placed on sales floor that came in on new freight trucks. Keep track of all inventory. In-StockReplenish sold shelf items, Assist customers in locating items, Suggesting items that customer is looking for, Make Keys and mix paint. Overnight MaintenanceAssist in replacing/repairing worn or broken parts and making adjustments to correct malfunctioning equipmentScrubbing, waxing and buffing tile, wood and concrete flooringsWork efficiently with and without supervisionSelecting/storing/stocking productConsistent correct use of pallet jack

Acting team member responsible for correcting customer issues while adhering to company standards and guidelinesSupport supervisor and front line agent escalations within all markets.Quickly and effectively excelled in customer satisfaction and extensive problem solving.Maintain quality control/satisfaction, consistently seeking new ways to improve customer service.Assisted as part of a pilot team for conversion to Comcast Digital Voice.Actively reduced customer truck rolls by over 1000 per year, with a savings of $150,000 yearly.Identified methods to improve processes in order to continuously increase efficiency.Single project and ongoing as in-house expertTelephone system decisions including IP/SIP Telephony, VOIP (Voice over IP) and all voice related technologiesInitiated contact with customers to ensure timely resolution of trouble reports

Golden Gate Division

Answered calls form Cell, land line, call boxes. Determined what type of response was needed

Tahoe National Forest, Truckee Ranger District

Wildland & Forest firefighting. Surveying timber stands for harvesting. FIre prevention.

Sonoma County, Ca

Fire fighting Wildland and structural

Da Nang, Viet Nam

First response to Aircraft, Vehicle, Structural incidents. Contained and suppressed any fire. Rescued injured personnel.Preformed safety inspections to verify code compliance.Taught personnel use of first response fire suppression equipment.Routine maintenance on fire equipment.