Jim Davis Email & Phone Number

England, United Kingdom

• Head of Category Management ATS Euromaster & TructyreWorking as part of the Marketing Leadership Team, responsible for;
• Category Management for Fleet, Retail, Commercial, Specialist & Service Maintenance & Repair categories.
• Market intelligence.

Birmingham, United Kingdom

• Working as part of the Marketing Leadership Team, responsible for;
• Category Management for Fleet, Retail, Commercial, Specialist & Service Maintenance & Repair categories.
• Pricing for Business & Retail customers, online & offline.
• Market intelligence.

Head Office - Aston Birmingham

• Working as a member of the Sales Leadership Team to enhance and implement sales force effectiveness and efficiency plans.Improving sales processes and developing sales tools to maximise revenue and margin.
• Supported the development of the ATS Euromaster selling way process which is being deployed across Europe.
• Lead in the creation and implementation of the new Sales Team bonus structure, enabling levers to be executed in key areas of focus.
• Developed and deployed… Show more Working as a member of the Sales Leadership Team to enhance and implement sales force effectiveness and efficiency plans.Improving sales processes and developing sales tools to.
• Developed and deployed automated daily reporting for the sales team so that they could keep track of their progress to target.
• Created and deployed a shared single website centralising all sales tools, product data, marketing information and useful links.

• Responsible for setting the published B2B market price for all products & services
• Managing products offered to all B2B customers circa 80,000 product & service lines from over 100 brands
• Analysing the financial impact of price changes to the business
• Accountable for the communication & implementation of contract price changes while maintaining customer satisfaction
• The lead in the set up & delivery of quarterly B2B campaigns for the network of 370 centres… Show more
• The lead in the set up & delivery of quarterly B2B campaigns for the network of 370 centres & all sales team members.

• Managing two functions within the Customer Services department with 16 indirect & 2 direct reports
• Working closely with the Sales & Operations functions to support the Customer Service requirements of circa 20,000 SME & large mixed customers in Regional Fleets
• Leading the Customer Relations team dealing with Retail customer complaints resolution
• Restructuring the team into a helpdesk function to reduce costs & increase efficiency, overall giving a smoother… Show more
• Restructuring the team into a helpdesk function to reduce costs & increase efficiency, overall giving a smoother experience for the customer
• Team experts were created in the support of tenders, new business, quotes, reporting, price file management, account setup speed, technical support, debt & Invoice query resolution

• Managing a team of 10 direct reports supporting the FN50 blue chip light vehicle fleets in the UK
• Point of escalation for customer complaints, queries & new business opportunities
• Management of tenders, contracts, implementation of customer terms & pricing structures
• Streamlining the department to achieve budgetary targets & enhance the customer experience
• Supporting & working with the Customer Service management team on planning, strategies & best… Show more
• Supporting & working with the Customer Service management team on planning, strategies & best practice

• Analysis, development & implementation of new company processes enabling continuity for our customers & efficiency for our business
• Assisting in the restructure of Customer Services department, introduction of new & refined workflows

• Fleet Management of Commercial contracts
• Analysis and audit of customers expenditure
• Production of monthly audited invoices to customers
• Analysis of customer spend patterns and brand policy adherence
• Analysis of tyre husbandry utilisation
• Production of monthly reports and summaries as to contract performance against agreements

Education record

Education record