Jim Kirby

Jim Kirby Email and Phone Number

Chief Executive Officer @ Source Support Services
Lawrenceville, GA, US
Jim Kirby's Location
Greater Philadelphia, United States
About Jim Kirby

At Ricoh USA, Inc., we’ve shaped 'Service Advantage' into a powerhouse for managed services, leveraging AI, machine learning, and integrated technology. Our team's approach to automating critical workflows and pioneering digital transformation has established Ricoh as a leader in lifecycle management services across diverse industries.With a strategic focus on partnership cultivation and end user outcomes we have a knack for identifying lucrative revenue streams allowing us to build a robust network of technology partners and OEMs. These alliances are the bedrock of our service offerings, encompassing cybersecurity, SaaS, and advanced digital training, aligning with our mission to empower organizations through seamless technology adoption and support.

Jim Kirby's Current Company Details
Source Support Services

Source Support Services

View
Chief Executive Officer
Lawrenceville, GA, US
Website:
ricoh-usa.com
Employees:
15406
Jim Kirby Work Experience Details
  • Source Support Services
    Chief Executive Officer
    Source Support Services
    Lawrenceville, Ga, Us
  • Ricoh Usa, Inc.
    Vice President Service Advantage
    Ricoh Usa, Inc. Jan 2016 - Present
    Exton Pennsylvania
    Recruited as a Senior Executive to identify and establish new revenue streams. This ongoing buildout has been successfully met by establishing a portfolio of new partners consisting of technology companies and original equipment manufacturers (OEM’s) specializing in the automation of critical workflows through AI, machine learning, and integrated technology. This collaboration resulted in the creation of ‘Service Advantage’ - a business offering of managed services that include Life Cycle Support, Automated Workflows, and Digital Transformation Services as well as Cybersecurity planning, SaaS support, Parts Management, Reverse Logistics, Service Desk, Asset Management and Advanced Digital Training and Technology Education Services. Highly experienced sales and operations executive, GTM strategist, outstanding spokesperson for PR, Analyst relations, webinars, customer videos, recruiting and evangelist for supporting Ricoh's service promise across the retail, manufacturing and life sciences industries.
  • Haven Associates Inc.
    Principal
    Haven Associates Inc. Jan 2013 - Jan 2016
    Greater Philadelphia Area
    Led the provision of business consulting services, supporting financially challenged enterprises in examining Go-to-Market (GTM) strategies. Contributed to the assessment of merger and acquisition (M&A) possibilities as well as organic growth initiatives. Examined sales planning and preparedness, conducted comprehensive talent evaluations for companies such as:• Cloud Managed Services- Virtual Environment Software and Services• Healthcare IT Services• Lifesciences Compliance Software and Transparency Reporting.
  • Res Software
    President And General Manager North America (Acquired By Avanti)
    Res Software Sep 2009 - Dec 2012
    Greater Philadelphia Area
    Recruited by a venture capital firm to establish a US-based startup for a Dutch parent software company specializing in IT Automation and Digital Workspaces. Successfully developed the organization from its inception in the United States, executing effective administrative, sales, and operational strategies aligned with a structured Go-To-Market (GTM) Playbook, ultimately culminating in acquisition of Avanti. Formulated a business model that successfully competed with industry leaders such as Citrix, VMware, and Microsoft. Integral part of a global leadership team responsible for acquiring new rounds of investment capital. Negotiated multi-million-dollar patent license and partnership agreement with major competitor. Established the first national distributor in the U.S. (Arrow Electronics). Built-out direct sales, channel, pre-sales, marketing, customer support and administrative functions prior to acquisition.
  • Hewlett Packard Enterprise
    Executive Vice President Sales For Neoware Inc.(Acquired By Hp)
    Hewlett Packard Enterprise Jul 2003 - Oct 2009
    Greater Philadelphia Area
    Boosted Neoware, Inc.’s (NWRE) yearly revenue from $34M to $107M by leading a high-performance direct sales team and partner channel program, leading to its acquisition by Hewlett Packard. Worked closely with BOD and Senior Leadership Team to determine M&A and Exit Strategy including raising $120M via Goldman Sachs. Implemented a post-merger plan with Hewlett-Packard under a 2-year M&A agreement, using targeted account selling methodologies to retain, expand, and grow new business. Quickly exceeded $150M one year later, claiming #1 in US market share. Drove innovation in the competitive Thin Client and Client Virtualization market against industry giants such as Hewlett Packard and Dell. Led with remote management software and custom open-source Linux applications. Established our company as an innovator and market leader through large (direct) enterprise success and strategic channel programs targeted at the SMB market.
  • Ims Health
    Vice President Of Sales
    Ims Health 2002 - 2003
    Philadelphia, Pennsylvania, United States
    Vice President of Sales for Synavant- Acquired by Dendrite International and subsequently IMS Health.Charged with creating a ground floor technology sales organization. The focus was on CRM software and full lifecycle support services to the Life Sciences- pharmaceutical, biotech and medical device industries.
  • Ifs
    Vice President Sales And Marketing
    Ifs 2000 - 2002
    Horsham, Pennsylvania, United States
    VP and sales and marketing for Astea International reporting to the CEO. We provided Service Management software and automated workflows for large enterprise customers looking to automate their Service Lifecycle Management. IFS acquired Astea International years after my employment with the company.
  • Honeywell
    Northeast Area Sales Manager, Global Accounts, Field Service Operations And Sales Management.
    Honeywell Jan 1987 - 1999
    Fort Washington, Pennsylvania, United States
    Managed Sales and Service teams in the Northeast United States as well as a global account team tasked with selling industrial automation solutions into large global industrials across the process industries.Example: Life Sciences-pharmaceutical, biotech, fine chemical, bulk chemical, discreet manufacturing, pulp and paper, CPG, hydrocarbon processing- large target accounts. Focus- Industrial Automation, Software and Services. Presidents Club, General Managers Award of Excellence.

Jim Kirby Education Details

Frequently Asked Questions about Jim Kirby

What company does Jim Kirby work for?

Jim Kirby works for Source Support Services

What is Jim Kirby's role at the current company?

Jim Kirby's current role is Chief Executive Officer.

What schools did Jim Kirby attend?

Jim Kirby attended Villanova University.

Who are Jim Kirby's colleagues?

Jim Kirby's colleagues are Torsten Huber, Bruce Knippenberg, Scott Numedahl, Debbie Haan, Timothy Grove, Thomas M Campoli, Charles Magbitang.

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