I am a strategic transformation leader, achieving sustained results by asking tough questions, cutting to the chase and bringing the right people together to deliver against business objectives. I am at my best when managing complex initiatives and leading people across and between organizations – through focused collaboration, data, reason and applied common sense. jimzimwork@gmail.com / (763) 291-3017As a leader I am known for…• Driving transformative change to lower costs, enhance customer satisfaction and generate new revenue.• Delivering when I say I’m going to and saying “no” or “not now” if that’s the better answer.• Candor – I am much more concerned with getting the best answer for the customer than how I will be perceived.• Clearly articulating complex strategies, problems or opportunities so that all stakeholders can understand and align around what constitutes success.• Building and leading teams that deliver results, especially in matrixed and vended environments, by emphasizing common goals and building trusting relationships.• Setting clear expectations, empowering teams to find the path to achieving them, holding myself and others accountable and providing constructive feedback.• Keeping people calm and focused while addressing issues or setbacks, without letting the stress of a situation cloud their judgement. • Being flexible or firm, as the situation dictates.• Not getting stuck in old ways. I stress moving forward with what can/should be done versus rehashing what is not working.• Living up to the Boy Scout Law. Any mistake I've ever made can be tied back to a lapse in being "...trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean or reverent."• Learning from the past and incorporating lessons learned (see above).