Jin Chen Email & Phone Number

台灣

Taipei City, Taiwan

- Designed the first version of Hannspree watch OS and FOTA experience, managed its development and led its integration across four products. - Collaborated with a cross-functional team of 10 people (ID, MD, UI, FW, iOS & Android developers) to assess project outcomes; launched 15+ customer-centered features in 6 months.- Partnered with the engineering team to establish a data structure standard for the wearable ecosystem, resulting in a 65 percent increase in future product integration efficiency.- Introduced Agile methodologies and project management tools, improving communication with the product team and stakeholders. - Conducted user interviews, product discovery workshops, and usability tests with designers.

Paris Area, France

The world's largest diamond producer. Responsible for sales achievement, CRM, omnichannel sales, and boutique operations. - Collaborated with 10 multi-national coworkers to provide worldwide customers with a luxurious retail experience.- Achieved sales objective by 128%, generating 659K euros turnover in a year.- Developed and managed 130+ clients, ensuring customer retention and increasing the rate of win-back customers.- Performed active listening and negotiation skills to reduce discount level from 3% (KPI) to 1% of total sales.

Paris Printemps Haussmann

- Supported brand ambassadors- Conducted after-sales service- Monitored the CRM program- Maintained daily management of store space

Master Of Business Administration (Mba), Luxury Brand Marketing And International Management

Project: Social Media Strategies for Niche Luxury Brands

Bachelor'S Degree, Chinese Language And Literature, 86.88/100 (3.91/4)

Activities and Societies: - Member | Volleyball Team | 2011-2013 - Team Lead | Volleyball team | 2013-2014 - Team Lead | High School Camp.