Jin Wang Email & Phone Number

Auckland, Hamilton, Te Awamutu, And Taupo

• Oversee daily call centre operations that include supervising eight consultants in providing quality services for programs, rentals, online chat, and social media inquiries representing 14 automotive dealerships..
• Played an instrumental role in driving dealership revenue by elevating customer service engagements from approximately 6,000 in the Spring of 2021 to over 8,700 by November. During this period, monthly bookings.

• Owned overall team performance as a ‘director of first impressions serving as a main point of contact to reduce any escalating issues with a focus on exceeding monthly and quarterly customer service goals. Furthered.
• Reported regularly on consumer data, activities, and growth opportunities. Successfully supported products for a thriving Asian market by facilitating customer inquiries in Chinese and assisted staff in translating to.

Auckland

• Applied a consultative sales approach to create an unforgettable buying experience for a diverse customer base. Followed up with clients to ensure their purchasing needs were fulfilled and diligently sourced for new.
• Averaged over $480,000 in monthly sales of high-end vehicles in a highly competitive automotive market.
• Effectively served as a critical translator for sales consultants to complete transactions with Chinese customers creating greater opportunities to expand markets.

Mt Albert, Mt Eden, And Avondale, Auckland

• Play a vital role in promoting a vibrant business community for a full-service commercial property management company. Accurately prepared lease and rental contracts while performing office administration duties that.
• Instrumental in improving a wide range of property management functions through enhanced interaction with existing customers and aggressively marketing for prospective businesses utilizing social media platforms that.

Mt Albert, Mt Eden, And Avondale, Auckland

• Handled incoming mail and multi-line phone calls coordinating correspondence to appropriate parties. Utilised digital property management systems to efficiently maintain documentation and recordkeeping.
• Coordinated and paginated multi-site advertising material and facilitated property management advertising used in a variety of print media outlets.