Jinal Modi Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai Area, India

• Handling End to End operation process in the B2B team.• Responsible to be on Sales call. Meet travel agents across Mumbai and build good rapport with them. Provide them product knowledge and train them to use our B2B portal.• Responsible to answer email inquiring for Switzerland and rest of Europe.• Promoting contracted Apartments and hotels of Switzerland to the agents across Mumbai.• Co-ordinating with Switzerland suppliers for bookings on emails and over the phone.• Maintaining good rapport with agents & working on their commission structure.• Assigned exclusive management of top agents’ business.• Issuing Swiss Pass, Eurail Pass, BritRail Pass & sector tickets of Thalys, TGV, Eurostar, NTV, Trenetalia, RENFE, ATOC sectors on Rail Europe. Expertise knowledge of rail connections in Europe.• Making hotels & sightseeing bookings on portals of various service providers like TBO, Hotelbeds, STC, FITRUUMS, Viator.• Efficiency in solving issues while passengers on tour.• Good product knowledge of Switzerland & its neighbouring countries.• Helping the team and management for promotional ideas during peak season.• Experienced in handling multiple bookings & big groups at a time.• Visited Switzerland in 2017 on FAM trip.• Successfully completed Rail Expert Training Program in 2018 organised by Rail Europe & won FAM trip to Europe in March 2019.• Proactive in communicating with the local tourism boards while on FAM trips.• Making invoices for the bookings made on a regular basis and forwarding it to the agents.• Processing refunds for the bookings by referring to the credit notes and statements from Swiss & other suppliers.• Responsible to collect payments either in cash or via bank transfers for the confirmed bookings and making receipts for the same in SAP.• Responsible to reconcile the bookings against the payment in SAP.• Conducting training sessions for the interns.

Mumbai Area, India

• Responsible to select venue for Events conducted by Stayzilla.com in Maharashtra, Goa, Gujarat and Madhya Pradesh.• Responsible for procuring best deal on conference hall with hotels for company events.• Coordinating with Field officers for right information of properties and its content.• Updating rates, inventory, images and description of properties on company website.

Mumbai Area, India

1. Working for domestic Hotel operations. 2. Responding to e-mails sent by the hotels and Market Managers for entire Pan India Level 3. Responsible to update the room inventory sent by the hotels which includes Black out dates or sold out dates. 4. Loading new rates and inventory for the upcoming seasons and making them live on Travelguru website. 5. Responsible to load the Packages along with the inclusions and making them live on Travelguru website. 6. Providing the hotels extranet access. 7. Reconfirming the bank details with the hotels and forwarding the same to the accounts team. 8. Co-ordinating with the hotel for any clarification regarding rates and black out dates.

Vikhroli, Mumbai

• Working for the Revenue Recovery Group for the client Virgin Atlantic Airlines.• Auditing and refund tickets.• Responsible to raise Agent Debit Memo- ADM against travel agent in case of violation.

Andheri, Mumbai

• Responsible for handling online hotel reservations and payment.• Making manual bookings on portals of various service provider.• Responsible to confirm contracted hotel properties for the agents.• Serving as a link between hotels and suppliers to travel agents• Follow ups for the payments with the hotels.

Vikhroli, Mumbai

• Responsible to file airline fares and code of various airline Categories and rules in Airline Tariff publishing Company (ATPCO) system for Lufthansa Airlines.• To conduct Quality Check 1 and to ensure all the fares are properly filed in ATPCO system.• To check all the fares are correctly displayed on GDS system like Amadeus System.

Bachelor'S Degree, History

Bachelor Of Arts (B.A.), Ssc