It Officer
CurrentOffice support--Office 365 Management (Teams, SharePoint, Onedrive, Exchange server)--On-Premises and Azure IT Infrastructure Management (hybrid)--Server Management (AD , Terminal Server, Application servers)--Coordination with vendors for different kind of IT requirements--Handling IT Purchase for the company and Asset Management.--Day-to-day IT Operations (Monitoring Server health, backup, User Tickets, etc...)--End User Support over Remote, Phone, face to face.--Network Administration (FortiGate 100F, Business LAN, WIFI, and Guest WIFI)--Intune , Malwarebytes, letsignIt Administration.--Researching and Implementing New Company requirements.--IT Documentation.--IT Project Management with targeted timeline.Vessel Support--Managing IT Infrastructure in 18 Vessels (Dubai and Africa)--Application Deployment in Vessel Systems (AMOS, Watchkeeper, Oneocean, Shipmate, etc...)--Management of Mail System in Vessels ( GTMailplus and Skyfile Mail)--Configuring Shared folders with proper access control as per the vessel standard--Configuring and Monitoring backup solutions for Important data and applications--Remote Support to the vessel system via secured remote services.--Crew WIFI deployment in vessels crew--Managing and Monitoring Various Vessel internet connections ( GSM, Vsat, Iridium)--Xchange Box management for Proper bandwidth usage and Network traffic management--Ticket Logging and follow-up with Satellite providers while the connection interruptions (Marlink and Station Satcom)--Researching and implementing New technologies in vessels for the improvement of existing Infrastructure.--IT purchasing and Asset Management for Vessel IT requirements.
