Jinette Nelson Email & Phone Number

•Provisioned front-end support to a diverse customer base to resolve queries and edify clients on product offerings.• Operated as a key point of contract in ameliorating and resolving escalations, issues, and concerns to promote customer satisfaction.• Utilized various forms of communication, including e-mail, webchat, and social media to engage with consumers.

San Diego, California, United States

• Executed leasing and pre-leasing activities for a 200-home property that contributes to stabilizing the continuity of business.• Initiated marketing campaigns to attract new business by growing internal referrals, reviewing ad performance, and qualifying leads.• Processed move-outs by reviewing lease terms and notice requirements, ensuring tenants complies with required cancellation fees.• Improved resident satisfaction and retention by promptly responding to issues… Show more • Executed leasing and pre-leasing activities for a 200-home property that contributes to stabilizing the continuity of business.• Initiated marketing campaigns to attract new business by growing internal referrals, reviewing ad performance, and qualifying leads.• Processed move-outs by reviewing lease terms and notice requirements, ensuring tenants complies with required cancellation fees.• Improved resident satisfaction and retention by promptly responding to issues and coordinating resident activities and community events. Show less

West Hollywood, California, United States

• Planned and executed complex multifaceted projects including the development, examination, investigation, and authorization of claims.• Led concurrent Veteran social events, including selecting catering, strategizing marketing plans, and managing day-of-event logistics.• Interpreted and applied pertinent laws, regulations, and procedures to veterans’ claims and case activities to mitigate non-conformance.• Provided education to Veterans on disability and death… Show more • Planned and executed complex multifaceted projects including the development, examination, investigation, and authorization of claims.• Led concurrent Veteran social events, including selecting catering, strategizing marketing plans, and managing day-of-event logistics.• Interpreted and applied pertinent laws, regulations, and procedures to veterans’ claims and case activities to mitigate non-conformance.• Provided education to Veterans on disability and death compensation, pension, rehabilitation, health care, and social security programs.• Safeguarded legal documentation and sensitive information and maintained logs, electronic records, and file structures. Show less

United States

• Led HR functions, including performance management, training, and policy development of a 16-person team that provided a complete range of morale, welfare, and recreation services for up to 5,000 active-duty sailors.• Conducted training sessions on topics such as harassment prevention, leadership development, and performance improvement.• Developed and implemented HR policies and procedures, ensuring compliance with local, state, and federal lawsDeveloped and communicated job… Show more • Led HR functions, including performance management, training, and policy development of a 16-person team that provided a complete range of morale, welfare, and recreation services for up to 5,000 active-duty sailors.• Conducted training sessions on topics such as harassment prevention, leadership development, and performance improvement.• Developed and implemented HR policies and procedures, ensuring compliance with local, state, and federal lawsDeveloped and communicated job expectations, evaluated job contributions, identified areas of concern, and proposed solutions.• Supervised over 650 personnel and supported them in completing community service hours, resulting in over 2.3K certificates.• Presented data-driven metrics on cash flow, budget, planning, scheduling, and approvals to the Commanding Officer on a weekly basis.• Collaborated with department heads to align HR strategies with business objectives, resulting in improvement in overall department performance.• Maintained accurate employee records and managed the HRIS system, ensuring data integrity and compliance.• Provided day-to-day HR support to a staff of 40 employees across multiple departments. Show less

Masters Degree, Human Resources Management/Personnel Administration, General, 3.51

Bachelor'S Degree, Business Administration And Management, General