Jing Dar Cheng Email and Phone Number

> Developing marketing campaigns aimed at increasing awareness of products and services among potential clients> Partner with a sales and marketing team to ensure the marketing campaign aligns with the department’s sales goals> Performing research, identifying sales trends, preparing proposals, and creating and delivering presentations. > Develop and maintain client relationships> Create and implement processes and policies to support the overall… Show more > Developing marketing campaigns aimed at increasing awareness of products and services among potential clients> Partner with a sales and marketing team to ensure the marketing campaign aligns with the department’s sales goals> Performing research, identifying sales trends, preparing proposals, and creating and delivering presentations. > Develop and maintain client relationships> Create and implement processes and policies to support the overall business> Make and give presentations to prospective clients and internal executives > Recruitment and retention: taking overall responsibility for recruitment activity and campaignsAccomplishments✓ ANTS Online System – a member management system & resources library✓ ANTS Business Academy – Curate customized learning & development roadmaps for Business Associates (BA) ✓ Managed to reduce customer churn by 15% using collected data to perform a forecast analysis of when customers would churn.✓ Optimizing Compensation Plan through Special Recruitment and Incentive program – Hit and exceeded sales KPIs by 20% for the months of July, August, September and October in 2021 Show less

> Identify opportunities for partnerships toward programs and initiatives.> Provide leadership, coaching and mentoring to agents> Organize activities and roadshows> Planning and executing advertising & promotion program> Product presentation & conduct trainingAccomplishments✓ First MLM company that offers easy rental plan ‘Entrepreneurship Program’. ✓ New channel sales development in retail business – Home Appliances Products

Redesignation as Human Resource and Admin Manager on April 2017 > Deliver a comprehensive HR service to the business (3 companies)> Overseeing the production of goods and/or provision of services for Eco Power Sdn Bhd> Coordinate the collection of scrap tires from retailers and tyre depots on set a price point substantially below prevailing practice. > To maintain professional relationships with a range of Government agencies, Statutory authorities, other councils… Show more Redesignation as Human Resource and Admin Manager on April 2017 > Deliver a comprehensive HR service to the business (3 companies)> Overseeing the production of goods and/or provision of services for Eco Power Sdn Bhd> Coordinate the collection of scrap tires from retailers and tyre depots on set a price point substantially below prevailing practice. > To maintain professional relationships with a range of Government agencies, Statutory authorities, other councils, business proprietors, trader groups and service providers. > Visit businesses, to develop relationships with operators and an understanding of the issues they face and how these might be addressed. > Answer business enquiries, follow up provision of information requests, complaints or identified problems promptly and accurately. > Assist with marketing and promotional activities ensuring they are appropriate, innovative and effective. > Training: Implementing the training and development agenda; identify areas that need attention and improvement> Policy and procedures implementation of new HR policies, procedures and processesAccomplishments✓ Reached out to and made deals with new office supply providers, cutting annual supply costs by 20%.✓ Provided a superior level of customer relations, promoted the sales and service culture through coaching, guidance and staff motivation.✓ Hired and onboarded 15 servers and bartenders over the past 3 years.✓ Assisted onboarding 50 security guard (foreign workers from Nepal) during my time at Special Skills✓ Overlook and to manage Marketing and Business Development activities for Eco Power Synergy S/B & Haven's Steakhouse Show less

>Responsible for achieving top line growth focusing on net Preferred Customer growth, enrollments, reactivation, product sales and retention. >Oversee and lead all training, education and recognition program or activities>Leadership development in order to achieve number of incremental business builders on monthly basis.>Achieve daily sales or mentoring calls or meeting target>Maintain a high level of direct involvement in establishing and managing sales… Show more >Responsible for achieving top line growth focusing on net Preferred Customer growth, enrollments, reactivation, product sales and retention. >Oversee and lead all training, education and recognition program or activities>Leadership development in order to achieve number of incremental business builders on monthly basis.>Achieve daily sales or mentoring calls or meeting target>Maintain a high level of direct involvement in establishing and managing sales performance, strategic and corporate sales team.>Stay current on market trends, legal issues, customer concerns and product.>Establish and maintain the highest levels of customer service and support. Show less

>Play an active role in the planning, budgeting, monitoring and reporting of Elken Indonesia work.>Help to devise, develop and deliver a comprehensive strategic and tactical plan for Network Development and Recruitment >Align the strategy with that of the organisation and other programmes, seeking to maximise effectiveness through collaboration>To review the overall Motivation, Training & Rewarding Strategy of the company >To review Travelling Campaign / System… Show more >Play an active role in the planning, budgeting, monitoring and reporting of Elken Indonesia work.>Help to devise, develop and deliver a comprehensive strategic and tactical plan for Network Development and Recruitment >Align the strategy with that of the organisation and other programmes, seeking to maximise effectiveness through collaboration>To review the overall Motivation, Training & Rewarding Strategy of the company >To review Travelling Campaign / System Training Module effectiveness >Maintain overall responsibility and accountability for ensuring the Network Development outcomes are achieved and reported, ensuring that the Sales & Marketing strategy is line with project requirements. Show less

>Responsible for Reseller Development Programs, Performance Management and Profitability Study>Responsible for Promoter Recruitment, Training, Certification and Performance Management>Represent Consumer Trade & Channel Management in Product Go To Market Programs>Conduct product & services training for nationwide resellers & promoters >Upkeep and develop training manuals, guides and course materials such as handouts and visual materials. >Conduct market… Show more >Responsible for Reseller Development Programs, Performance Management and Profitability Study>Responsible for Promoter Recruitment, Training, Certification and Performance Management>Represent Consumer Trade & Channel Management in Product Go To Market Programs>Conduct product & services training for nationwide resellers & promoters >Upkeep and develop training manuals, guides and course materials such as handouts and visual materials. >Conduct market research, monitoring of competitor activity and identification of customer needs through interaction with other department and external parties. >Assist in formulating and executing marketing plans and business strategies>Review, develop and implement systems, procedures and processes to improve the operational efficiency of the Channel Sales Section Accomplishments✓ Carried out a thorough post mortem on fraud case relating to commission payout and tightening up the existing processes of billing cycle to end users, payments to reseller commission schemes and producing meaningful reports. Recognized by Group MD & CEO as one of the High-Performance Employee in the year of 2011. Show less

>Plan and execute events such as trade seminars, trade training sessions, etc >Plan and execute trade on ground activities and roadshow to promote sales & branding>Build a culture in the trade for exceptional customer service with emphasis on sales>Conduct Train the Trainer / product knowledge training for internal sales personnel and trade distributors & dealers

>Take lead role in organizing training events to prospective MLM organizations along with managing distributors’ activity within an assigned geographical region.>Responsibility for the marketing process from initial point of contact, advertising & promotion, training curriculum/tools development, trainer selection & assessment, through regional training needs analysis and customer feedback.>Monitor and manage the regional market development budgets for all training… Show more >Take lead role in organizing training events to prospective MLM organizations along with managing distributors’ activity within an assigned geographical region.>Responsibility for the marketing process from initial point of contact, advertising & promotion, training curriculum/tools development, trainer selection & assessment, through regional training needs analysis and customer feedback.>Monitor and manage the regional market development budgets for all training event.>To monitor distributors development & ensure training effectiveness. Meet/exceed minimum quarterly and annual New Recruitment & Sales objectives. >Organize Regional System Committee Meeting to develop marketing & sales direction, strategies & plan.>Work closely with top leaders (distributors) and sales & marketing teams, utilize relationship to ensure that training implementation schedules are met.Accomplishments✓ Redesign and redevelop agent onboarding training while leveraging multi – modal training approaches✓ Successfully organised Mega New Distributor Training (1500 pax) in 2003✓ Successfully organised Mega Team Building Event (1000 pax) at Genting Arena of Star in 2004 Show less

>Developing & conducting in-house training programs >Course conducted include Terminal Operation, Customer Service, Selling That Extra Ringgit, Forgery/False Claims>Translating training manual (English to Chinese)>Organize Regional Manager Meeting (yearly) & Area Sales Officer workshop (quarterly)>Update and maintaining the SOP of sales operations Accomplishments✓ Conducted New Terminal Training for more than 1000 agents (Nationwide) in 2002

>Develop & conduct a variety of employee development programmes for companies in the business of manufacturing , education, trading and marketing>Courses conducted include Team building, Managing Basic Business Computing, Microsoft Office (Word/Powerpoint), Ms Windows, Work/Personal Effectiveness, Working Effectively In A Team and Records Handling, Processing & Maintenance.>Develop computer-based and multimedia programmes meant for computer-based or on-line… Show more >Develop & conduct a variety of employee development programmes for companies in the business of manufacturing , education, trading and marketing>Courses conducted include Team building, Managing Basic Business Computing, Microsoft Office (Word/Powerpoint), Ms Windows, Work/Personal Effectiveness, Working Effectively In A Team and Records Handling, Processing & Maintenance.>Develop computer-based and multimedia programmes meant for computer-based or on-line training.>Trained in Workplace Assessor, Curriculum Designer &Developer and Workplace Trainer conducted by DETAFE South Australia & S.I.T Corporate Leaning Centre Sdn Bhd.>Develop and maintain employee training database, trainer database, customer database and assessment database.>Translating training modules (English to Malay and English to Chinese)>Update and maintain company homepage & computer system Show less

>Provide Computer literacy training for primary students>Responsible to set up computer club at school and new business development>Conduct “train the trainer” training for new instructor >Monitor the performance of computer club within an assigned geographical region>Organize recruitment campaign, holidays camp & workshop for children