Jing has over 20 years of large-scale integrated solution delivery & system integration experience, in areas of public sectors, communication and high-tech, financial services and retail industry. Intimately involved with all stages of the system development life cycle, Jing had extensive experience in Siebel CRM administration and deployment, release and change management, requirement gathering/analysis, conceptual solution design and planning, solution deployment, service management, as well as overall project management. She also often serves as the liaison among various business units to ensure smooth and timely delivery. Jing has the following area of expertise:  Deployment planning, management and execution Siebel CRM administration and migration Oracle Business Intelligence administration, configuration and deployment Application/System support and maintenance Database management, design and support (SQL Server/Sybase/Oracle) Strong technical skills and an aptitude for troubleshooting Project management and delivery Service introduction, transition and management Business/system requirement analysis Change management, enablement and control Release and configuration management