Jing Ai Email & Phone Number

• Create statistical evaluation metrics and proof-of-concept prototypes of projection models, analyze business performance and areas of opportunity to improve efficiency of business processes.• Query and report key metrics and actionable insights utilizing SQL, SSRS, Power BI skills and other business intelligence software to leadership team.• Primary responsibilities included all aspects of SLDC; cost, schedule, design, manage development, program visibility, tracking and the ability… Show more • Create statistical evaluation metrics and proof-of-concept prototypes of projection models, analyze business performance and areas of opportunity to improve efficiency of business processes.• Query and report key metrics and actionable insights utilizing SQL, SSRS, Power BI skills and other business intelligence software to leadership team.• Primary responsibilities included all aspects of SLDC; cost, schedule, design, manage development, program visibility, tracking and the ability to communicate and summarize detailed status to management team.• Led successful ERP/CRM projects that streamlined business process and improved sales/financial performance.• Compiled BRD (Business Requirements Documents) and translated into functional specifications and test plans. Closely coordinated all facets with both business users and developers to arrive at optimal solutions. • Consulted with clients to identify opportunities to optimize applications to improve efficiency of business processes. • Play leadership role in standardized document management process, defined document template and document collaboration process.• Act as subject matter expert in all aspects of project management including understanding current processes, identifying challenges, providing possible solutions, and project performance monitoring.• Designed and developed the integration processes between CRM and ERP systems. • Acted as a connection between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations.• Analyzed the feasibility of and developed requirements for new systems and enhancements to existing systems; ensured the system design fit the needs of the users. • Conducted change impact analysis to assess the potential implications of changes and documented core business rules, functions and requirements.• Provided technical assistance in training, mentoring, and coaching professional and technical staff. Show less

• Led requirement gathering sessions with end user and management team on ITS project and facilitated prioritization of requirements.• Documented use case specification and system external design file, drove the creation of correct system specifications that enables the development and/or acquisition of appropriate systems to meet business requirements.• Worked closely with project manager to design, develop and implement defects (fixes), enhancements and implementations on Trading Post… Show more • Led requirement gathering sessions with end user and management team on ITS project and facilitated prioritization of requirements.• Documented use case specification and system external design file, drove the creation of correct system specifications that enables the development and/or acquisition of appropriate systems to meet business requirements.• Worked closely with project manager to design, develop and implement defects (fixes), enhancements and implementations on Trading Post System Project.• Communicated and interacted on a regular basis with project manager and development team during different stages of SDLC.• Troubleshoot problem areas within SLA..• Worked with DBA and Webmaster to deploy application to production environment.• Supported team to solve issues and bug fix. Show less

- Understand the business goals and strategy behind each project from conception through completion. Working with clients to make sure each project meets or exceeds the goals which satisfies the client.- Program code that help set the example for the rest of our team in the areas they are best at. - Develop customized module. keep up to speed with the latest techniques in the key technical area.- Support and upgrade the application framework as well as the web servers.- Provide… Show more - Understand the business goals and strategy behind each project from conception through completion. Working with clients to make sure each project meets or exceeds the goals which satisfies the client.- Program code that help set the example for the rest of our team in the areas they are best at. - Develop customized module. keep up to speed with the latest techniques in the key technical area.- Support and upgrade the application framework as well as the web servers.- Provide guidance and insight on development techniques and methodologies Show less

- Creates efficient and logical databases for clients. - Designs and codes superior technical solutions. - Easily recognizes system deficiencies and implements effective solutions. - Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. - Manages resources within budget and project schedule. - Reviews work of team. - Consistently delivers high-quality services to clients.

- Install and maintain web server.- Manage IIS to release websites.- Solve issues related to web application.- Monitor the server performance and compile report.- Maintian web server fire wall configuration for security purpose.- Developed dealer website to manage the dealer info.

Bs, Computer Science

Diploma, Pmp