Jing Chen

Jing Chen Email and Phone Number

Chief of Staff @ Ubiety (Tech Start-up Operator) @ Ubiety Technologies, Inc.
Chicago, IL, US
Jing Chen's Location
Chicago, Illinois, United States, United States
Jing Chen's Contact Details

Jing Chen work email

Jing Chen personal email

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About Jing Chen

I have a decade of experience in business operation and marketing, across diverse industries including CPG, retail, IoT, online service, E-commerce, Marketplace, Fintech, and SaaS. I have worked in various enterprise environments, from startups to global Fortune 150 companies, and have delivered significant gains in market share, revenue growth, and operational efficiencies.My passion is to contribute to the company's top and bottom line, by creating both digital and physical end-to-end customer experiences that drive engagement, retention, and loyalty. I have successfully managed P&L from $20M to $250M, and have launched both digital service and physical products with thousands of 4.5+ star reviews. I have also won new product placements at national retailers such as Best Buy, Home Depot, Costco, and more. I am a dynamic leader with an inspiring leadership style, who excels in influencing stakeholders at all levels and leading cross-functional teams. I am a creative, data-driven, and out-of-the box thinker, who is intellectually curious and eager to learn. ✔ P&L: Passionate about contributing to the company's top line and bottom line. Successfully managed P&L from $20M to $250M. Managed $10M budget, overachieving 150% growth target with 80% planned budgets. ✔ Go-to-Market: Launched both digital service and physical products with thousands of 4.5+ star reviews. Won new product placements at national retailers such as Best Buy, Home Depot, Costco and more. ✔ Cross-functional Leadership: Exceptional ability to lead cross-functional teams with/without direct authority to ensure consistently execute the growth roadmap, on time and with high quality. ✔ Team Management: Proven track record of leading high-performing teams. ◆ Served Retailers/Marketplaces: Amazon, Walmart, Costco, Sam’s, Home Depot, Lowe's, Menard's, BestBuy, Wayfair, West Elm, Crate & Barrel, CB2, Grainger, Ace Hardware, True Value, Orgill, Canadian Tire and more.◆ About Me: I love a good challenge! What makes me most excited about a good challenge are a) no one has figured it out yet; b) requires business know-how, strategic thinking and strong analytical skills; c) requires influential leadership to bring a direct/cross-functional team together to make things happen. If you have a good challenge, feel free to reach out!

Jing Chen's Current Company Details
Ubiety Technologies, Inc.

Ubiety Technologies, Inc.

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Chief of Staff @ Ubiety (Tech Start-up Operator)
Chicago, IL, US
Jing Chen Work Experience Details
  • Ubiety Technologies, Inc.
    Ubiety Technologies, Inc.
    Chicago, Il, Us
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  • Ubiety Technologies, Inc.
    Chief Of Staff (Vp)
    Ubiety Technologies, Inc. Aug 2024 - Present
    Chicago, Illinois, Us
    Series AOperational Oversight | Strategic Execution | Organizational Management | Board and Investor Relations | Financial Management (P&L) | Team Management | Project Management
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  • Operators Guild
    Member
    Operators Guild Jun 2024 - Present
    San Francisco, California, Us
    The Operators Guild is an exclusive, invitation-only network for the world’s foremost leaders in company building within high-growth and tech sectors. Spanning over 20 chapters globally, it serves as a collaborative hub for sharing best practices, solving common challenges, and fostering investment in the operational community.
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  • 1871
    Member
    1871 Apr 2024 - Present
    Chicago, Il, Us
    1871 is a private global innovation hub with products, community, & resources for technology innovators from idea to Fortune 50. Ranked 🌎s #1! Private community of tech founders, leaders, innovators, VCs, mentors, and more w/ $3.5B impact & rising!WMNtech Founder Cohort: April - July 2024
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  • Raise
    Head Of Revenue
    Raise Jul 2023 - Feb 2024
    Chicago, Illinois, Us
    Series Do Responsible for all revenues across D2C (Marketplace/Mobile Payment) and B2B (SaaS) business units. Achieved +120% Gross Merchandise Value monthly target while reducing MKT spend by 50%.  o Secured $5.5M brand funded promos for the year of 2023, increasing from $2M in 2022.o Recruited and built the first sales development team. Created the sales pipeline and sales cycles for different types of prospects.o Led cross-functional team to implement product features that improved both seller and buyer experience. Increased seller listings for top brands by 50% MoM and increased bulk buyers frequency by 3X.
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  • Raise
    Sr. General Manager, Consumer
    Raise May 2022 - Jul 2023
    Chicago, Illinois, Us
    o Responsible for D2C business units with 3 million membership base. Improved unit cost by 200% while maintaining user base.o Changed customer support availability from 5 days to 7 days while maintaining the same head accounts, increasing customer satisfaction from 3.5 to 4.5 stars.o Reduced fraud charge-back from 1% to 0.3% by replacing the Fraud solution and creating new procedures.o Led and inspired a cross-functional organization to drive growth, ensure a delightful user experience. Based on voice of customer, implemented various product features and increased apple store rating from 4.0 to 4.5 stars.
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  • Modsy
    Director/General Manager, Renovation Design
    Modsy Nov 2021 - May 2022
    San Francisco, Ca, Us
    Series Co Responsible for Renovation Design business unit, including D2C design package sales, e-commerce marketplace merchandising sales, and customer service. Achieved launch revenue target 120%. o Led competitive landscape/white space analysis to define the service offering, scope, pricing, and go-to-market strategy. Assessed partnership opportunities and established partnership with Angi and Sweeten.o Managed Renovation Design Service business unit team, including design operations, customer service, sale consultation, and merchandising order management to scale the service support by 3X to meet increasing demand.o Created designer capacity tracker and black swan plans to handle surged service requests. Improved team capacity by 100%.
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  • Chamberlain Group
    Retail Channel Head
    Chamberlain Group Sep 2019 - Oct 2021
    Oak Brook, Illinois, Us
    Private -> Acquired by Black Stone (PE)o Responsible for Chamberlain and Craftsman (licensing) brand Garage Door Opener and Accessories portfolio, myQ and Liftmaster brand IoT product portfolio. Achieved annual revenue target 106%, profitability target 100%, and unit target 103%.o Revamped pricing strategy for key customers to upsell high price point items. Yielded incremental annualized gross profit $530K.o Rationalized product assortment for 30+ retail accounts (approx.15,000 stores) in US and Canadian market. o Led myQ new products commercialization efforts and won placement at BestBuy, Costco, and Lowe’s, achieving launch target by 150%.
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  • Bosch
    Product & Channel Marketing Manager
    Bosch Feb 2018 - Aug 2019
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
    Global Fortune 150o Devised product/pricing/promotion strategy and commercialization plans for $40 M product Portfolio. o Rapidly commercialized over $4M value of new items with cross-functional team across 3 continents.o Orchestrated exclusive brand development and product development for Amazon. Shorten product launch cycle from 18 months to 6 months by improving operational efficiency. Generated incremental $5M sales.
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  • Bosch
    Ecommerce & Digital Marketing Manager
    Bosch Aug 2015 - Jan 2018
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
    o Managed $20M e-commerce product portfolio across Amazon and various retailer e-commerce sites. o Built promotion calendar and customized promotion program for key accounts based on data insights. Achieved 50% YOY sales increase on Amazon.o Led product listing optimization, produced A+ page content for over 20+ product categories (2K+ items), resulting 3X demand generation.
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  • Bosch
    Associate Product & Channel Manager
    Bosch May 2014 - Aug 2015
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
    o Managed $20M product portfolio from production to commercialization. Identified new product innovation opportunities and rationalized 300+ skus product lineup to create portfolio management efficiency. o Led packaging and merchandising user studies. Utilized customer insights to guide product line review efforts. Secured $10M in-store placement.o Established OPP/MPP/HPP clear step-up story by creating additional new brand Edge. Drove Edge brand commercialization efforts. Edge brand was adopted to other product categories, forming a $20M product portfolio.
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  • Bosch
    Online Marketing Analyst
    Bosch Jun 2012 - May 2014
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
    o Analyzed and presented monthly KPI to executives and provided recommendations for improvements. Increased website traffic by 130%, improved email acquisition rate by 135%, and tripled social engagement rate.o Designed and conducted user experience research, including desktop wire framing, mobile optimization, and A/B testing. Enhanced click-through rate by 200% and lead generation rate by 150%.o Partnered with agency to establish global web tracking implementation guidelines and collaborated with IT team to implement basic and advanced web tracking tag for over 30 websites.
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  • Bosch
    Online Marketing Associate
    Bosch Jun 2011 - Jun 2012
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
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Jing Chen Skills

Integrated Marketing Online Marketing Digital Marketing Web Analytics Marketing Competitive Analysis Analytics Social Media Marketing Product Marketing Webtrends Analytics Marketing Strategy Strategy Lead Generation Ecommerce Product Management Chinese Mandarin

Jing Chen Education Details

  • Quinlan School Of Business, Loyola University Chicago
    Quinlan School Of Business, Loyola University Chicago
    Integrated Marketing Communication
  • Shandong University
    Shandong University
    English
  • Shandong University
    Shandong University
    Economics

Frequently Asked Questions about Jing Chen

What company does Jing Chen work for?

Jing Chen works for Ubiety Technologies, Inc.

What is Jing Chen's role at the current company?

Jing Chen's current role is Chief of Staff @ Ubiety (Tech Start-up Operator).

What is Jing Chen's email address?

Jing Chen's email address is ti****@****ail.com

What is Jing Chen's direct phone number?

Jing Chen's direct phone number is +191742*****

What schools did Jing Chen attend?

Jing Chen attended Quinlan School Of Business, Loyola University Chicago, Shandong University, Shandong University.

What are some of Jing Chen's interests?

Jing Chen has interest in Yoga, Musicals, Tango, Tennis, Belly Dance.

What skills is Jing Chen known for?

Jing Chen has skills like Integrated Marketing, Online Marketing, Digital Marketing, Web Analytics, Marketing, Competitive Analysis, Analytics, Social Media Marketing, Product Marketing, Webtrends Analytics, Marketing Strategy, Strategy.

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