Jingqian Yang Email and Phone Number

- Own and manage accounts across multiple industries to ensure the project delivery of the whole client life from onboarding, daily account management, renewal and increase revenue of the portfolio.- Build trusted relationships with clients through regular communication and by understanding their needs and priorities to identify opportunities for improvement.- Analyze client engagement data, health indicators and trends to identify the upsell/ cross sell opportunities.- Work with various internal BUs (Growth Executive / Client Insight / Client support / Marketing / Product / Accounting, etc.) to leverage internal resources and to provide solutions to customers’ challenges.

- Media relations: drafted and distributed press releases and press kits, created and updated media files, contacted influencers and supported their activations - Digital communication: animated social media accounts, proposed editorial strategy, content curation- Client relationship: participated in strategic consulting and definition of action plans, prepared analysis reports - Operational support on different events: media/customer/influencer events

Multiple missions related to different dimensions of communication were given : - Participated in communication strategy conception and contributed to editorial content of corporate website- Animated corporate social media (Linkedin, Twitter) and conducted competitive alert analysis- Participated in internal and external event organization (coordinated with external providers, elaboration of online/offline communication tools, follow-up and evaluation after the events)- Assisted in Marketing Automation project management (internal formation, user guide edition, pretest of the software Marketo)- Animated internal communication (Mailing, brochures, events)- Supported Business Development team in preparation for pitches and presentations for consultants

- Press relations: administrated the press relations database (journalists, influencers, bloggers,...), edited press releases, - Event communication: organized external events (new products launching)- Community management: assisted e-reputation monitoring and contributed to the moderation of social media contents, reporting and follow-up of web communication campaign- Operational Marketing: participated in market study and analyzed brand position

- Supported briefing and advertising campaign copywriting - Onsite market study for new products launching