• Promote tours and sell group packages using word of mouth marketing technique.• Generate excitement in participants during interactions by highlighting interesting facts and features of the region, farm and history of agriculture.• Ensure tour satisfaction by accommodating requests & needs of groups as well as preventing and solving any problems during tours.• Prepare debriefing and expense reports, marketing material and correspondence regarding tour program.• Hire, manage and delegate tasks to team of tour guides to ensure effective execution of tour program. Develop farm education program.• Maintain database and managed tour operations, accounting for up to $15k+ in expenses per season.

• Efficiently manage staff while planning, leading and directing all children’s & outreach programs/events.• Consistently maintain smooth operations by initiating, coordinating and enforcing operational, service and personnel policies and procedures.• Oversee all fiscal processes for assigned program areas, to include managing budget, program income and expenses.• Ensure accountability by preparing and maintaining financial records as well as managing database and records of families and individuals.• Recruit, train, and support volunteers for both community events and programs.• Create and revamp trainings and schedules to maximize staff efficiency and productivity, with strong focus on maintaining proper staff to child ratios.• Efficiently handle major administrative components of the program services, including contract negotiations, grant reporting and contracted work.• Build and cultivate relationship with vendors to purchase needed resources, supplies, rentals, and equipment at a favorable price for events and programs.• Communicate and counsel with parents as necessary. • Direct Summer Blitz, children’s summer day camp.

• Coordinate program providing counseling, social, recreational, and skill development activities for preteens and their families.• Efficiently handle all logistics as well as arrange for resources and materials requires for implementing various preteen developmental activities.• Work with team members to schedule meetings in order to plan, budget and seamless execute community outreach events.• Prepare, manage and maintain accurate database and records of preteens and their families to ensure adequate budgeting and accountability.• Assisted in organizing recruitment of volunteers.• Coordinate training for volunteers, including orientations and workshops to maximize their efficiency prior to program and event execution.• Engage with volunteers, preteens and families using polite written & verbal communication to foster teamwork and active participation. • Complete all paperwork and reporting as required for grants and other functions.• Encourage teamwork and mutual support by providing leadership in a supportive and nurturing environment for the volunteers, children and their families.• Purchase needed supplies, rentals, and equipment for events and weekend programs.• Communicate and counsel with parents as necessary• Plan, budget and execute community outreach events

• Took responsibility for end to end event organization, setting up & breaking down of events, booking venue, and procuring of all marketing /event materials.• Lead smooth event operations by diligently executing supervisory responsibilities, to include work direction and schedules preparation.• Ensure that all contracted obligations are executed to the clients ‘satisfaction and to a high corporate standard.• Ensure that client and all guests receive exceptional service by quickly addressing their needs & request as well as resolving issues or complaints completely.• Train new and existing staff prior to events to ensure smooth execution.

• Handled inquiries from prospective groups; booked groups to serve, managed correspondence, and day-to-day operational tasks.• Performed bookkeeping tasks and managed petty cash in two currencies.• Resolved technical issues; developed a wireless recording system, designed new computer systems.• Resided in a communal living environment of up to 100 people that challenged me to live in a way that glorifies the Lord and set an example for other believers.• Taught about mobilizing people to reach the unreached worldwide.• Supervised the building of houses for homeless families in the northwest region of Mexico by making sure the “building” teams knew what to do and how to do it.• Ensured the teams have what they need to complete the project in a timely manner.

•Lead a staff and equipped the employees and volunteers to take care of children.•Managed child registration and check-in process.•Maintained proper ratios in classrooms.•Developed curriculum for elementary aged children always ensuring that the curriculum was completed and prepared eight weeks in advance.