Chan Jing Yi Email & Phone Number

Singapore

Singapore

• Supervise guests of all ages throughout the park, ensuring a safe and enjoyable experience.• Enforce safety protocols to prioritise guest safety while maximising their enjoyment.• Support housekeeping efforts to maintain cleanliness and sanitation standards as needed.

Singapore

• Designed visual digital assets, and demonstrated high proficiency in digital design tools.• Strategic management of e-commerce platforms (Shopline, Shophub and Shopee), optimising product listings for enhanced online sales and brand visibility.• Utilised analytics tools such as Meta Business Suite and Shopline’s dashboard to gather insights into customer behaviour, engagement, and sales performance.

Singapore

• Assist to members’ needs and enquiries at co-working space’s concierge.• Assisted with setup/teardown when there are events ongoing within the space.• Sell and recommend retail products which are displayed in the store.

Singapore

• Spearheaded design of creative collaterals, from concept to execution, demonstrating strategic decision-making for effective brand communication and audience engagement.• Managed and organised events, providing support with on-site logistics, including audio checks,manpower management effective client communication for smooth operations.• On-site lead for NTUC’s Tested & Loved nationwide roadshow, and on-site support for The MarTechSummit.

Singapore, Singapore

• Assisted taxpayers with the filing of Individual Income Tax (IIT) and Business Income Tax (BIT) during the filing season through helpline and live chat• Answered to general enquiries regarding tax matters under IIT and BIT and showcased proficiency in tax knowledge • Worked together with other officers and supervisors across departments to provide a seamless experience for the taxpayers

Singapore, Singapore

• Developed concise project guidelines to facilitate effective communication and alignment with project objectives, promoting successful outcomes.• Organised virtual service-learning events, including managing stakeholders communication and ad-hoc administrative tasks.• Created digital assets such as posters, event materials and strategic website layout planning.

Singapore, Singapore

• Worked at the #futuretogether indoor exhibition, under the En Tea House• Prepared hot and cold tea for the exhibition• Served tea to guests and answered to guests' enquiries regarding the exhibition• Was put in-charge of the part timers for several shifts to ensure that the backend operates smoothly when the manager isn't around

Singapore, Singapore

• Provided customer service including making of drinks, cashiering and serving food and drinks

Singapore

• Provided customer support by locating items and recommending products• Restocked shelves and basic housekeeping during shifts• Provided additional services such as gift wrapping

Bachelor Of Science - Bs, Bsc Business Management With Communications

Activities and Societies: University of Birmingham Student Council (UOBSC) - Events Department (2021-2023)

Diploma, Integrated Events And Project Management

Activities and Societies: Community Service and Cultural Club (CSCC) - Social Welfare Sub Committee Member (2018-2021)