• Deploys and maintains core business applications, including application servers, hardware, endpoints, and databases, while troubleshooting issues to ensure optimal performance.• Collaborate with stakeholders to define project scope, establish system goals, and translate technical specifications into clear, non-technical requirements.• Develops and organizes requirement specifications, data mapping, and flowcharts for developers and testers, ensuring clarity and alignment.• Manages system configuration, defines testing procedures, and creates test cases to uphold quality assurance standards.• Implements maintenance procedures, monitors system health, and oversees the design and upgrades of information systems to meet evolving business needs.• Implement best practices for scalability, supportability, ease of maintenance, and systemperformance• Creates marketing reports and implements data-driven strategies to enhance campaign effectiveness and track performance.

• Conduct thorough testing of No Limit Living, LLC’s website across various browsers and devices, identifying and documenting any issues encountered.• Collaborate closely with the development team to communicate issues effectively and assist in resolving identified bugs, ensuring an optimal user experience.• Assist in developing and implementing comprehensive test plans to ensure thorough coverage of website functionality and performance.

• Prepare specialty beverages and assist with food preparation according to Starbucks standards.• Train new team members on operational procedures and uphold health and safety standards.• Provide exceptional customer service by anticipating needs and ensuring a positive experience for all patrons.

• Assisted Students and Applicants • Provided guidance for general questions • Worked by live chatting and email replying