Crescendo Lab is a product-driven B2B SaaS company specializing in martech and salestech solutions that empower businesses with omnichannel customer engagement. With offices in Taiwan, Thailand, Japan, and Singapore, our innovative LINE Messenger CRM helps brands build loyalty and drive growth through personalized, data-driven communication. Join us in shaping the future of digital engagement!

The leading therapeutic and psychiatric healthcare group in Taipei with online and offline healthcare solution.

An online marketplace for therapist to fight against mental illness.ChinaAccelerator Batch 9 (funded by SOSV) portfolio company

"Cybersecurity should not only be viewed a component of overall ITRM, but also be viewed as a component of business process-related topic. After all, IT is strongly tied with business day-to-day processes and many loopholes are coming from there."Third Party Assessment/ManagementGRC solution implementation

Sourced new components for future-generations products in Shanghai and Shenzhen areaEstablished products' bill of materials to monitor and control logistics and manufacturing cost

- Managed the project to improve sales knowledge management by exploring three outside vendors, coordinating five departments, and researching software capabilities for sales reps- Identified 30 key stakeholders to communicate project expectations, future impacts, and potential risks- Analyzed survey and interviewed 25 global reps to generate business requirements for software features- Presented strategic recommendations to VP and top executives

- Led a four-person, interdisciplinary team in conducting market research, patent research, financial analysis, and developing a seven-year breakeven plan of a bio-medical device- Coordinated project resources including schedule, quality, risks, and team dynamic with internal and external matter subject experts- Presented strategic business plan to venture capitalists and entrepreneurs and was elected as the #1 project in class by peer evaluation

- Key Account: China Steel Corporation.- In charge of China, Indonesia, India, Middle East, Latin America, and Brazil areas.- Managed International Trading affairs: inquires, quotations, logistical cost, and product technical issues.- Monitored the exchange ratio and market trends, coordinating the price level among customers and mills.- Conducted worldwide steel market survey, competitor analysis, and newly investment expansion especially among automobile segment.- Participated Joint Venture Feasibility Study and Term Sheets discussion in South and Southeast Asia.- Achieved quarterly goal, generating profit of $300,000 and creating new business opportunities

- Lectured and implemented Modularity in the phase of product planning, design, and production.- Translated Modular Management official website and parts of the book “Controlling Design Variants” into Chinese Version. (Soon Published)- Developed the framework of “Modular Production Deployment” methodology.- Executed a team-based project, focused on redesigning supply chain logistics, reducing the annual operation cost by $3.5 million- Designed layout of the factory based on module drivers, increasing per capital output by 45% - Analyzed Make or Buy strategy, outsourcing non-core modules which resulted in 325 reduction of labors- Initiated a program to adjust supplier’s delivery frequency resulting in inventory level reduction by 13.2%

- Understood the structure, operation, business model, and goals of the organization- Managed IT school in which participating Taiwanese university students trained Ghanaian junior high school pupils- Persuaded sponsoring companies to donate 30 PCs and over 500 English tutorials to establish an IT café in the 2000-people community- Participated in archival projects to record the culture and history of an indigenous tribe in Ghana.Surveyed local town Juwka and designed a new logistic for Jukwa farmers to help the making process- TEDxTaipei 2009 presentation- ICOS 2010 presentation

- Gas-emission optimization in manufacturing process (Life cycle Assessment). - Designed Green Design methodology to predict the gas emissions with ITRI database.