Jini Joy Email & Phone Number

India

* Cultivated and maintained strong, trusting relationships with a portfolio of clients in the APME region, acting as their primary point of contact.* Led seamless onboarding processes for new clients, ensuring smooth integration and alignment with their unique goals and requirements.* Collaborated with clients to develop tailored success plans, identifying key objectives, milestones, and success metrics to drive mutual growth.* Proactively engaged with clients to understand their needs, challenges, and opportunities, and provided strategic guidance to maximize the value they derive from SHAREit's solutions.* Demonstrated in-depth knowledge of SHAREit's products and solutions, advising clients on best practices, features, and customizations to meet their objectives.* Managed and resolved client concerns, issues, and escalations promptly and effectively, ensuring high levels of client satisfaction and retention.* Collaborated with sales teams to identify expansion opportunities and managed the renewal process, driving upsells and cross-sells based on clients' evolving needs.* Acted as a client advocate within SHAREit, conveying client feedback, requirements, and enhancement suggestions to internal teams to influence product development and improvement.* Provided clients with training and resources to maximize their utilization of SHAREit's products, enabling them to achieve their business goals.* Monitored and analyzed client performance metrics, tracked usage, engagement, and ROI, and presented insights and recommendations for optimization.* Measured and improved customer satisfaction by gathering feedback, addressing pain points, and consistently delivering exceptional service.

India

First Operations Employee of MobCo Media in India. Have helped the team to grow MobCo's Business in India & APAC and now we have an Office in Bangalore-India, Beijing-China, which is growing further everyday.Responsibilities Handled*Account Management.*Business Development - On-boarding new supply partners to Deliver CPI campaigns globally.*Managing Publisher relations and monitoring the delivery on a day to day basis.*Maintaining Advertiser relations relations with Direct advertisers, managing their accounts and achieving KPI's by working on feedback reports and responsible for delivery of CPI, CPR, CPS, CPA campaigns.*Training the New team players and expanding the team in India.*Handling both Campaigns Operations and Publisher Operations hand in hand and ensuring the right delivery of campaigns and up-scaling the Revenue for MobCo.

Mumbai Area, India

Mumbai Area, India

• Ad Operations, Campaign Management, Ad Trafficking, Ad Serving, Ad Optimization and Account Management. • Manage relationships with clients on campaign performance.• Campaign troubleshooting and optimization. Checking campaign setups, delivery, daily budget, Audit Campaigns & Audience, Analyze overall marketplace on daily basis, Product mapping, following process to avoid any glitch, put a regular check on the performance.• Account management, inventory forecast. Ecpc, ecpm, ecpa goal optimization.• Campaign monitoring and reporting to both client and internal sales team.• Oversee the implementation of assigned client programs in the system.• Review Ad Ops trafficking reports and identify and address delivery issues directly with the client.• Ensure accurate delivery and systematically monitor revenue recognition.

Mumbai Area, India

Goregaon E

* Identifying & connecting with key decision makers (C- level) and fix meetings.* To pitch Business Intelligence (Qlikview BI) & Skelta BPM (Business Process Management) solutions to prospective clients.

Dmpg - Digital Marketing For Performance & Growth

Bachelor'S Degree, Distinction

Education record

Activities and Societies: * Interschool Badminton team & Throwball team.