As the first UX researcher in Marketplace team, I lead UX research to improve both the seller and customer experience.I initiated the e2e UXR infrastructure and built a UXR-driven culture.-Conduct both qualitative and quantitative research and derive actionable and critical recommendations.-Collaborate with cross-functional teams (e.g. product, design, engineering, data, marketing, etc.).-Build and maintain UXR infrastructure including research panel, data structure, etc.-Train junior researcher in research design, moderation, analysis, reports and presentations.
Coupang
View- Website:
- coupang.com
- Employees:
- 2635
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Staff Ux ResearcherCoupang Oct 2024 - Present
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Sr. Ux ResearcherCoupang May 2021 - Sep 2024대한민국 서울Rocket Growth is a Coupang fulfillment business that enables sellers to offer the best-in-class delivery and post purchase experience to customers.I have joined the Marketplace team as the first UX researcher, help both the Marketplace and Rocket growth teams define new use cases, discover critical defects, and prioritize tasks across all domains.
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Senior Research ManagerHankook Research Co. Jan 2014 - Apr 2021대한민국 서울
Frequently Asked Questions about Jinju Lee
What company does Jinju Lee work for?
Jinju Lee works for Coupang
What is Jinju Lee's role at the current company?
Jinju Lee's current role is Staff UX Researcher at Coupang.
What schools did Jinju Lee attend?
Jinju Lee attended 전남대학교.
Who are Jinju Lee's colleagues?
Jinju Lee's colleagues are Joonsoo Jeong, 이병준, 이지석, Yong In Cho, 조정민, Chih Yuan Leu, Jiyeon Paik.
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