- Design project strategy, develop project work plan, track project tasks and maintain deliverables- Defined business issues and analyze possible solutions to facilitate decision-making- Facilitated numerous meetings and developed various documents, graphics and PowerPoint slides- Assisted to develop survey to research market's needs- Troubleshooting, resolve conflicts between business and technical sides- Conducted data validation and secure data transaction - Applied… Show more - Design project strategy, develop project work plan, track project tasks and maintain deliverables- Defined business issues and analyze possible solutions to facilitate decision-making- Facilitated numerous meetings and developed various documents, graphics and PowerPoint slides- Assisted to develop survey to research market's needs- Troubleshooting, resolve conflicts between business and technical sides- Conducted data validation and secure data transaction - Applied SDLC methodologies - Developed expertise in clinical/healthcare systems/standards, including EHR, Meaningful Use, HIPAA, etc. Show less

- Designed and conducted phone questionnaires to 200 trainees to evaluate customer satisfaction for JAVA training- Analyzed the data and interpreted the results in different satisfaction levels- Proposed strategy to expand market share within customers in the high satisfaction levels and to improve services that competitors are lacking