Technology enablement and business strategy consulting for consumer businesses. Launched and grew consulting business by 3x clients over three years. Board Advisor and mentor for consumer startups.

Consultant to e-commerce marketplace for artisan goods. Developed and executed B-B strategy for ecommerce marketplace providing direct market access to semi-literate, rural artisans. B-B model grew to contribute 30% to total revenue in 3 years. Advisor for store launch and other business expansion ideas.

Developed and executed a strategic plan to launch Decorative Furnishings as a new category. Orchestrated all aspects of category launch including market research, competitive benchmarking, market positioning, pricing, assortment and supply chain strategy, P&L development and roadmaps for marketing, call center, stores, digital experienceLed multi disciplinary team to drive disruptive experimentation in 40 Next Generation Stores, delivering new interactive experiences and driving up to 8% growth in sales, 7% inventory reduction and lift in new and repeat younger customer traffic.

Change agent to drive technology transformation to catch up with and leapfrog competition and establish digital dominance through new customer experiencesMajor initiatives:Envisioned the Kohl’s Personalized Marketing strategic roadmap and three-year rolling capital plan. Key technologies delivered: propensity analysis, content management and data science driven suite of systems to deliver an industry first in-store real-time, personalized Mobile offer feature, leading to 100x growth in personalized customer communicationsDelivered the Omni-channel experience roadmap for the new YES2YOU (Loyalty) program across web, mobile, tablet and stores; addressable customer file increased by 2.5x in the first yearDeveloped and scaled Agile Program Management Office including vendor and budget management, organizational design and recruiting strategies to double team size in one yearLed industry first migration of call center telephony systems to the cloud

Turned around a failing rollout of 3rd party merchant planning and forecasting software by taking development in-house. Launched Software-as-a-Service for Business Reporting, an industry first. New systems immediately contributed $3M via improved markdown management, among other benefits leading to a promotion and Award for Innovation and Speed to Market technologyDesigned and rolled out new omnichannel merchandising and planning business processes for .com and stores. Built and managed the 3-year sales and margin merchant plan. Identified incremental sales opportunities of 23% in year one, 12% in year two realized via innovative Omnichannel sales models

Consultant and Product Manager responsible for Product roadmap, testing and rollouts for Order Management and Warehouse Management systems (Manhattan) for 2 greenfield Ecommerce fulfillment centers supporting 30-40% YOY sales growth at client.

Progressively grew into Senior Systems Engineer (Product Manager) for global IP networks provisioning, configuration and network management systems.