Have been in the Customer Service industry for several years with strong leadership and a proven track record. Highly skilled in all areas of operations including Leadership, financial management, guest relations, cost control, Food & Beverage and problem resolution which enables me to ensure the highest standards of Hospitality Management are provided at all times. This ensures the attainment of maximum profits through a focused planning and implementation of effective systems. I am an efficient communicator who is able to deal effectively with people of diverse ages, nationalities, backgrounds and abilities. Excellent organisational skills and methodical approach always delivered on time