🎨 Digital Artist | Certified Marketing Professional | Branding ExecutiveDriven by a profound love for nature and art, I've embarked on a journey of digital innovation. With a knack for translating creativity into impactful digital strategies, I specialize in helping brands realize their vision while staying true to their essence.🚀 Experience & Expertise:As a Certified Digital Marketing Professional and Branding Marketing Executive at bet365, coupled with my role as a Social Media Manager at Eb+Flo, I've cultivated a diverse skill set rooted in over 7 years of immersive experience across gaming, entertainment, and hospitality sectors. Fluent in English, Spanish, and Italian, I bring a global, professional and creative perspective to every project.✨ Core Values:My journey is fueled by a commitment to fostering positivity and professionalism in all endeavors. Armed with a dedication to excellence and finely-honed interpersonal skills, I excel in representing businesses with approachability and authenticity.🌿 Let's Create Magic Together:Seeking to leverage my expertise and passion for innovation, I'm eager to partner with brands committed to enhance their customer experience journey. Let's embark on this journey together, where the possibilities are as limitless as our collective imagination!
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Marketing ExecutiveBet365 Jul 2023 - PresentMaltaAssisting the business with existing marketing activities across Spain whilst supporting the delivery of campaigns across a number of territories.Media buying, covering the following marketing mix: TV, radio, digital & Sponsorship, working align with management making deals with the suppliers, having daily contact with media agencies from Spain.Support the preparation of next season campaigns for the company in the media.
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European Customer Account Team LeaderBet365 Aug 2022 - Jul 2023Malta
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European Customer Account AdvisorBet365 Oct 2021 - Aug 2022Malta• Promote the highest standard of customer service in line with the Company and Regulation's policies with the goal of resolving customer's issues.• Reviewing and escalating queries from customers to the superiors on charge when required.• Be the first point of contact and resolution for customers complaints.• Liaising with different internal teams to review queries from customers regarding several topics.
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Social Media ManagerEb + Flo Digital Mar 2023 - PresentResponsible for planning a brand’s social media strategy. This involves building out a cohesive plan that suits overarching company goals, strategising tactics to achieve those goals, through engaging, creating, scheduling, listening, measuring, specially creating and publishing content on all social media platforms, including Facebook, LinkedIn and Instagram, to grow an audience and build brand awareness with an attractive online presence. -
HostCarnival Corporation Dec 2017 - Dec 2019Miami/Fort Lauderdale Area• Introducing guest to the venue, its activities and promotions.• Responsible to enhance casino’s customers experience and maximize revenue.• Manage client database and reporting any issue to marketing managers in a timely manner.• Manage events invitations, responding to inquiries, resolve customers complaints.• Writing daily reports concerning operations, revenue and customers relations.• Assist and training future hosts.• Mantain a thorough knowledge of our VIP’s Guest benefits and monitoring them. -
Casino DealerMajestic Star Casino Sep 2015 - Sep 2017Lima Province, Peru• Deal Roulette, Blackjack, various Poker Games and Craps follow company’s procedure while maintaining the highest standard of customer service.• Working in a multicultural team and on shift based schedule.• Manage different profile of customers at the same time while dealing at the table• Be fexiable to shift hours in order to meet operational needs.• Report any issue to the line manager or supervisor.
Jio Granara Education Details
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Marketing/Marketing Management, General -
Bachelor In Architecture And Design -
English Language And Literature, General
Frequently Asked Questions about Jio Granara
What company does Jio Granara work for?
Jio Granara works for Bet365
What is Jio Granara's role at the current company?
Jio Granara's current role is Brand Marketing Executive.
What schools did Jio Granara attend?
Jio Granara attended Digital Marketing Institute, Instituto Italiano Di Cultura Di Londra, Toulouse Lautrec, Instituto Cultural Peruano Norteamericano.
Who are Jio Granara's colleagues?
Jio Granara's colleagues are Paul Wheat, Ikbal Hossen, Juan Fernandez Moreno, Tobias Pettersson, Leena R., Michelle Gough, Matthew Allen.
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