Jiphin George Email & Phone Number

Bengaluru, Karnataka, India

- Managing the project to integrate Marketplace model and consignment model partners with Adidas Order management system in Japan Market

Germany

• Integrated key Marketplaces with Adidas OMS in TH, VN, SG and PH Market with critical features such as in-flight cancellation• Defined the overall scope of Japan Partner Program by gathering the Business requirements specific to Rakuten and Yahoo• Accountable for driving the RFP and identifying an Integrator between the Marketplaces and Order Management System in Adidas Japan Landscape

Bangalore

• Integrated Marketplaces as part of S.Korea Re-platforming with the Client OMS • Identified a new Integrator between Marketplaces and Order Management System by defining the key KPIs for an adaptor • Defined the scope of South Korea Partner Program by gathering the Business requirements specific to the Marketplaces• Enabled functionalities such as Order Processing, Fulfilment, Availability, Return, Cancellation, Financial Reconciliation and Reporting & Monitoring • Focused on enhancing capabilities such as Inflight cancellation, discounts, voucher codes within the existing Marketplaces

Pune, Maharashtra, India

- Formulated GTM strategy by analyzing the role of RPA in Retail and Insurance Industry for Zensar South Africa region.- Studied the existing RPA tools and technologies (vendor technologies) operating in South African market. - Comparative study on Zensar’s top 6 competitors in the South African market to understand their RPA sales strategy - Developed a region specific GTM Strategy by targeting specific Retail and BSFI clients in South Africa - Identified and recommended the process which can be pitched as Proof of concept for named accounts - Developed a business model with an increase in Lead conversion rate for Retail and BSFI sector in South Africa - Provided recommendations to improve conversion ratio and to boost up revenue by 45k USD per process.

Bangalore

As an Application Development Analyst in Accenture, I provided functional application support in Order to cash(OTC) Business cycle for a renowned global FCMG client. I worked as a core resource in CRM and provided Functional and technical support. During my tenure in Accenture, I was involved in analyzing, designing, testing and implementing various business process requirements for the project.- Involved in resolving day-to-day tickets based on SLA and kept 99% resolution rate without SLA breaches.- Provided solution for standard SAP Product Bugs, post go-live support and carried out trouble shootings - Resolved more than 150 Incidents during the tenure within the project without a single SLA breach - Presented with Team Achiever award twice for Outstanding Performances in the Sales domain of SAP

Mba - Master Of Business Administration, Information Technology

Activities and Societies: Sports society, Aarohan, Music club of FMS, Delhi

Btech - Bachelor Of Technology, Mechanical Engineering, 7.97

Activities and Societies: Publicity and sponsorship team for the cultural fest, Dhawni Music Club, CET Trivandrum Indian Society.