Dr.Jipson George Email and Phone Number
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Twenty plus years of experience in Technology Operations, Information Technology, Managing IT across the enterprise with vast experience ranging from System and Network Infrastructure, Delivery Management, Service Delivery, IT Infrastructure Services, IT Consulting & Vendor Management.Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications.Excellent analytical, organizational, interpersonal skills, Identification and negotiation for Business and Technology requirements. Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment. Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training. Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line
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Senior Director Global Networks And Datacenters[24]7.AiBengaluru, Ka, In -
Director Global Networks & Data Centres[24]7.Ai Feb 2022 - PresentSan Jose, California, Uso Lead global network operations & engineering teamo Lead global WAN, data centre team and IT architecture teamo Lead Innovation o Lead a team of managers, senior managers & architectso Overseeing relationships with vendors, contractors and service providerso Ensuring IT strategies and processes support company-wide goalso Developing IT policies, procedures and best practiceso Staying updated on IT trends and emerging technologieso Work with cross functional towerso Enable the organization for PCI DSS certificationo Establish relationship with OEM by effective SOWs & MSAso Create resource contracts, MSA, SOWs with vendors, partners and clientso Budget management, cost control & risk managemento Developing and overseeing the IT budget & manage the IT budgeto Drive Change management & transformationso Lead innovation practice to reduce cost optimization, employee experience -
Head/Delivery Manager Global Network Operations Center (Gnoc)Société Générale Aug 2019 - Feb 2022Paris, Fro Lead global network operations center (GNOC)o Planning, scheduling and successful end to end management of all network and security monitoring and crisis coordination and communication for all network & security Products & Services domestically and internationally.o Bring in process improvements, innovation & automation to improve the delivery & reduce costo Serve as an escalation point for network outages and problemso Support the continuous improvement process by assisting with development and integration of standard processes. Track and identify potential system deficiencies and failure patterns and coordinate necessary corrective actions with skill teams.o Manage technical staff and resources of the Network Operations Center to provide 24x7x365 network & security monitoring and maintenance in a manner that provides high level of customer satisfactiono Track and identify potential system deficiencies and failure patterns and coordinate necessary corrective actions with Development resources.o Participate in budge planning, contract negotiations with vendorso Participate in CAB calls to review and approve the changes.o Participate in EXCO meetings for delivery review, bring in improvements etco Manage support staff to ensure they meet objectives for network monitoring, pro-active outage-prevention tasks, network capacity management, traffic trending, traffic and data collection reporting. o Coach, mentor, and engage the staff, fostering individual career growth and development. Develop training programs for GNOC engineers, team leads & managerso Report GNOC metrics to senior management on a weekly, monthly and quarterly basis. Define KPIs that help measure success in meeting MTTR and other SLAso Define, implement & validate the GNOC contingency plans, Life cycle managemento Take lead role in recruiting staffo Vendor Managemento Risk Management- Vulnerability, BCP, PS Controls, Morse Controls, Audits -
Global Network Delivery ManagerAt&T Sep 2010 - Aug 2019Dallas, Tx, Us• Work with Global NOC, Engineering and project teams to ensure that 24X7 operations and day to deliverables are running as expected.• Be a single point of contact for the entire customer’s network services and effectively manage the network operations.• Proactively spot services problems and track and manage alarms through tools.• Perform root cause analysis and diagnosis on service problems and provide resolution.• Work with virtual team across the globe, communicate with regional operations leaders and field engineers to manage network events. • Manage Security and Environmental alarm systems including arranging site access and coordination with regional operations managers, technical support groups, and provisioning and planned work management teams for the resolution of chronic problems. • Minimize the service disruption by keeping track of recurring faults, service degrade cases and taking proactive actions to resolve those permanently• Chronic problem analysis and correction plans by engaging the problem management team• Conduct quality checks or peer reviews of the projects before it goes into delivery.• Network inventory corrections, SLA tracking, Service improvement plans.• Conduct risk analysis, Root cause analysis etc in close liaison and communication with TAC and Engineering teams.• Provide the required approvals during the change Board Meetings for all high risk planned activities.• Manage third party suppliers for local lead delivery & installation.• Prepare the high level plans for engineering projects.• Handle escalated incidents by engaging all the required stake holders.• Monitor SLA targets and maintain MTTR, prioritizing work. • Work with various teams like Change management, Incident management, problem management, SLA management, Operations management, Quality management, Security services, Service desk, Business continuity and other technical towers to ensure a seamless delivery. -
Associate Network ConsultantWipro Technologies Ltd Dec 2009 - Sep 2010Bangalore, Karnataka, InMAJOR ACCOUNTS IN WIPRO TECHNOLOGIES LTDWorked as a Network Tower Lead for Asia Pacific Region. Managed a team of 6 members. This includes Managing the network infrastructure of Harman international which is spread across 20 countries across the globe. The job includes Planning, design and implementation. Working with various stake holders to complete the projects within the timelines. This includes interaction with customer and various other stake holders. Contributed to the service improvement plans for reducing the cost and reducing the incidents. -
Senior Network EngineerInfosys Technologies Ltd Dec 2008 - Dec 2009Bangalore, Karnataka, InWorked as a Senior Network EngineerMAJOR ACCOUNTS IN INFOSYS TECHNOLOGIES LTD1. JP-Morgan Chase-Designing, Implementation and Managing the IT infrastructure of JPMC off-shore development Centre.2. Fidelity- Designing, Implementation and Managing the IT infrastructure of Fidelity off-shore development Centre.3. Goldman-Sach- Designing, Implementation and Managing of Goldman-Sach off- shore development Centre. .4. Citibank- Designing, Implementation and Managing the IT infrastructure of Citibank off-shore Development Centre 5. Bank of America- Designing, Implementation and Managing the IT infrastructure of BOA off-shore Development Centre.6. Firminich – Designing, Implementation and Managing the IT infrastructure of Firminich off-shore Development Centre.7. Sony- Managing the IT infrastructure of Sony ODC -
Associate It EngineerTata Consultancy Services Oct 2006 - Nov 2008Mumbai, Maharashtra, InManaging the network operation of the clients.Major Accounts Handled in TCS1. Central Bank of India –Implementation, Managing and troubleshooting of cisco Routers and Switches covering around 1500 sites in CBS all over India from NOC. 2. LIC of India- Implementation, Managing and troubleshooting of cisco Routers and Switches and VOIP in a Network consisting of around 3000 locations all over India. 3. Bank Of Maharashtra - Implementation, Managing and troubleshooting of cisco Routers and Switches, VOIP and IP Phones in a network consisting of around 1300 branches in India.4.Canbank Factors Limited- Implementation, Managing and troubleshooting of cisco Routers , Switches, PIX-Firewall, IDS, Call Manager in a network of around 7 branches in India.5. Reliance Industries Limited - Implementation of core and distribution switches in a network of around 950 switches.6. ICICI Bank- Implementation, Managing and Troubleshooting of Juniper Routers in a network of 20 locations in Karnataka.7. Karnataka State Crime Records Bureau- Implementation, Managing and troubleshooting of routers and switches in a network of around 42 locations in Karnataka8. Bank of Allahabad- Installation, configuration and Managing of cisco Routers, Switches, Printers and scanners.9. State Data Centre Karnataka- Implementation, Managing and troubleshooting of cisco and Enterasys switches and Windows Domain Controllers in a network of 250 locations in Karnataka.10. Reserve Bank Of India-Worked in solving Exchange Server related issues.11. BSNL-Worked for solving Linux Server issues.12. Hindustan Aeronautics Limited-Worked for solving Router and Linux server related issues.13. Airport Authority of India- Worked for solving router related problems.14. Canara Bank –Worked for solving windows server related issues. -
Trainer And Network AdminIndiaoptions Softwares Pvt Ltd Feb 2005 - Aug 2006Cochin, Kerala, InWorked as a trainer in Networking -
TrainerIict May 2002 - Feb 2003Trainer in Mobile Technology
Dr.Jipson George Skills
Dr.Jipson George Education Details
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Limkokwing University Of Creative TechnologyIt Management -
Ulyanovsk State Technical UniversityEntrepreneurship And Leadership -
Manipal Institute Of TechnologyComputer Networks -
Model PolytechnicApplied Electronics
Frequently Asked Questions about Dr.Jipson George
What company does Dr.Jipson George work for?
Dr.Jipson George works for [24]7.ai
What is Dr.Jipson George's role at the current company?
Dr.Jipson George's current role is Senior Director Global Networks and Datacenters.
What is Dr.Jipson George's email address?
Dr.Jipson George's email address is ji****@****ail.com
What schools did Dr.Jipson George attend?
Dr.Jipson George attended Limkokwing University Of Creative Technology, Ulyanovsk State Technical University, Manipal Institute Of Technology, Model Polytechnic.
What skills is Dr.Jipson George known for?
Dr.Jipson George has skills like Medical Diagnostics, Quality Management, Netscout, Consulting, Windows Server, Channel, Suppliers, Ids, Needs Analysis, Noc, Prospects, Books.
Who are Dr.Jipson George's colleagues?
Dr.Jipson George's colleagues are Sai Sohan, Srini R, Shaikh Munirool, Dinesh Bandoju, Manoj Velu, Matheen Ahmed, Joshua Sanath.
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