Jiří Veselý Email & Phone Number

Remote

- Crafting great user experiences for one of the fastest growing companies in Sweden- Discovery and user research as part of finding the right solution with user centric approach- Making user flows in Figma as well as high fidelity designs- Participating in product oriented decision making so the development is as well based on the user data (data oriented approach)- Making and testing prototypes, iterating- Coaching younger colleagues and learning from the more experienced ones

Hlavní Město Praha, Česko

- Creating prototypes, wireframes, sketches and journey maps to test and improve user experiences in collaboration with internal and external customers (using Miro, Figma and other tools)- Using research to challenge and validate design decisions in an ongoing process to make the customer experience better- Working hand in hand with product managers and other designers throughout the discovery, design and development process to bring great ideas to life- Self-improving to always strive for CX excellence and relevance on the market- Working with design systems on daily basis

Hlavní Město Praha, Česká Republika

- taking care of the whole UX process in Kosik.cz- wireframing and designing mostly in Figma (and on paper:)- making of interactive prototypes and high fidelity designs- making of design system from the ground up- cooperation with frontend developers and product owners - user research (work with heatmaps, tracking tools, analytics, user tests,...)Used tools: Figma, Smartlook, Google analytics, Speedcurve, Jira, ConfluenceAchievements: According to the KPMG study for 2019 "Top 100 Best customer experience in the Czech Republic", Kosik.cz is 12th! (1. among grocery stores)

Prague

- coordination of selected projects in the Veolia group (managing development of various tools and web/mobile applications for end users)- focus on improvement of UX (user experience) for different segments of customers- negotiation with external partners (mostly IT companies as subcontractors)- cooperation on implementation of performance standards and customer services strategy across Central and Eastern Europe (member of Center of excellence for customer services in the Veolia group)- consultation on the strategic decisions in customer area- design of contracts and Service Level Agreements with selected companies

Prague

- performance monitoring of selected processes in companies in order to maximize the profitability (six sigma and lean concepts)- design of financial models for utility companies (budgeting, planning, financial evaluation models)- evaluation of financial terms in contracts for the selected company in order to better plan logistics and achieve cost effectivity- improvement of marketing evaluation models- communication with National and European institutions- attendance on internal courses for company performance improvement in Norway- cooperation in selected financial audits in small companies

Master'S Degree, Corporate Finances And Business

Aimed at a field of finances and trade at entrepreneurial and banking sphere, based on theoretical disciplines as well as specific.

Master'S Degree, European Business And Finance

Program focuses on training professionals in the areas of entrepreneurship, business and finance, particularly in the EU environment..