Jisson Alex Email & Phone Number

Lawson, ACT, AU

Australian Capital Territory, Australia

• Database Management: Proficient in using community management software and databases to track resident interactions, incidents, and service requests.
• Incident Reporting Systems: Ability to log and generate reports using incident management software for tracking safety issues or resident concerns.
• Microsoft Office Suite: Skilled in using Word, Excel, and Outlook for documentation, report writing, and communication with residents and staff.
• Emergency Response Tools: Familiar with using emergency alert systems and protocols to manage crises or urgent situations.
• CRM Software: Experience with Customer Relationship Management (CRM) tools to manage resident information and provide personalized support.

Canberra, Australian Capital Territory, Australia

• Point of Sale (POS) Systems: Proficient in using POS systems for processing transactions, handling returns, and managing customer payments.
• Inventory Management Software: Skilled in using software to check product availability, update stock levels, and manage orders.
• Customer Relationship Management (CRM) Systems: Experience with CRM tools to track customer interactions, handle complaints, and ensure personalized service.
• Product Knowledge Tools: Familiar with using internal databases and online resources to provide accurate product information and recommendations.
• Multichannel Communication Platforms: Competent in using email, chat, and phone systems to assist customers, handle inquiries, and provide after-sales support.

Australia

• Team Management Software: Experience with scheduling and workforce management tools to assign shifts, track staff performance, and manage attendance.
• Point of Sale (POS) Systems: Advanced proficiency in POS systems for overseeing transactions, resolving payment issues, and managing refunds or exchanges.
• Inventory Control Systems: Familiar with stock management software to monitor inventory levels, place orders, and ensure product availability.
• Customer Feedback Tools: Skilled in using customer feedback platforms to analyze service quality, address complaints, and improve customer satisfaction.
• Data Analytics Tools: Ability to generate and interpret sales reports, KPIs, and customer data to make informed decisions and improve store performance

Master Of Business Informatics

Bachelor Of Commerce - Bcom, Finance And Tax, A