• Lead and supervise a team of 6 train staff members in executing daily operations, including order processing, Quality control and safety procedures, dispatch, and delivery, resulting in a 20% increase in on-time deliveries. I submit and prepare reports at daily basis to the company owner for maintain records which is very important in any food service business.• Develop and implement strategies to optimize delivery routes, reducing delivery times by 15 % and minimizing fuel costs. • Manage daily procurement to ensure efficient inventory management and supplies chain, reducing excess stock and wastage levels.• Analysed key performance metrics such as delivery accuracy, meet work schedule, customer satisfaction, and order fulfilment rates, which helped consistently achieving metrics above company targets. As a manager, my job duties are involves the responsibility to co-ordinate activities among different staffs to ensure a seamless workflow and efficient completion of a particular task.

• Working under my own tour and travel business as parttime. I have conducted many trips in India as well as an international trip to Malaysia. I have experience to book Domestic and international flight tickets for different destinations.

• I have joined as a Branch Manager at Rolta Bajaj ( Bajaj two wheeler Showroom, Bajaj Auto) in 2019. While working in this company, I not only gained good experience, but also learned how to perform various critical responsibilities as a manager for the first time. The things I have always wanted to be good at are communication, goal setting, planning, and organizing, motivating teams, implement of various establish methods, problem solving, etc. But what I have learned to be good at is decision making. • I have always provided 100% after sale support to a customer which helps to increase sales and customer satisfaction towards my company. During My leadership period my team has received highest team performance of the month achievements multiple times which helps to generate more revenue for the company. I have met with many respected people in automotive industries and received precious appreciation from all of them.

My experience as a Customer Service Associate at Teleperformance India, working on the Amazon process, has equipped me with a diverse skill set and a deep understanding of customer service in a dynamic e-commerce environment. I take pride in my contributions to achieving high customer satisfaction and meeting sales targets, all while upholding the values and standards of Amazon.I am excited to apply the skills and knowledge gained during this role to new challenges and opportunities in the future. My time at Teleperformance India on the Amazon process has been a valuable and enriching experience that has prepared me to excel in customer service and related roles.

• I have assisted almost 80000 customers during these jobs. I have always provided a proper solution to every customer and advised them for many financial products like personal loan, EMI, credit card, Instant loan, Home Loan, Insurance etc. • Working in a customer service role can provide valuable learning experiences that extend beyond the specific tasks of the job. Here are some key lessons and skills which I have achieved from this job: 1) Effective Communication,2) Empathy and Understanding, 3) problem solving 4) Patience and Resilience, 5) Attention to Detail, 6) Customer-Centric Focus etc.

• I have started my career with this job. I believe that an office assistant plays a crucial role in ensuring the smooth functioning of an office environment. Overall, I was maintaining the efficiency and organization of an office environment with my organizational skills, attention to detail, communication, and the ability to work effectively with various teams and personalities which are key attributes for success in this role.