Technician Noc Ip And Security Support
Current• Conducts monitoring and brake-fix activities for the T-Mobile core enterprise network connecting data centers, switching offices, Call Center and business offices throughout the continental US, Hawaii, and Puerto Rico• Provide technical support for small/medium/large-scale nationwide outages and aid in mitigation and recovery.• Troubleshooting of Backbone/Core network issues and fix including configuration change, Traffic Failover, Chassis replacement, Line Card/Module replacement, Optics and cable replacement, Hard/soft loop test• Troubleshooting of OSPF, iBGP/eBGP, HSRP, Spanning-Tree, ARP, NAC issue, Fire Wall rules, various traffic flows and Load-Balancing concerns.• Work with multiple vendors in support of the network including Cisco TAC and HTTS, Juniper, Checkpoint, Infoblox and A10 support platforms.• Collaborate with other teams across different departments, vendors, partners, and regions to swiftly drive issues to a resolution.• Conducts daily team calls to report network status and active issues as well as train new employees and mentor team members