It Technician - Regional Support
CurrentI am responsible for the IT infrastructure based at Crest Academy as well as supporting regional IT support teams across the London and Buckingham area. I played an active role in migrating the IT Infrastructure for a new building transition at Crest.My main roles consist of:Maintenance and checks on IT equipment from back end to end user devicesProcurement and purchasing of new hardware when requiredTraining and assisting users with IT systems currently in… Show more I am responsible for the IT infrastructure based at Crest Academy as well as supporting regional IT support teams across the London and Buckingham area. I played an active role in migrating the IT Infrastructure for a new building transition at Crest.My main roles consist of:Maintenance and checks on IT equipment from back end to end user devicesProcurement and purchasing of new hardware when requiredTraining and assisting users with IT systems currently in placeBuilding and maintaining good relationships with suppliers and relevant parties to meet SLA'sI have played a pivotal role in the implementation of a printing solution at Braintcroft Academy.In my time within this role I have gained knowledge with windows OS system, Active directory, Citrix virtual environment, Hyper-V environment, MDT and SCCM system. Show less
