Jitender Bisht Email & Phone Number

Delhi, India

Responsibility: Cloud Administration & Service Desk Operation. Job Description: Azure Cloud Services:-  Deploy, configure, and maintain compute on Azure Cloud. Work as Cloud Administrator on Microsoft Azure, involved in configuring Virtual Machines (VM), Azure Storage accounts, Resource Group, Subscription, Virtual Network (VNet), Recovery Services vaults, Azure Monitoring, Traffic Manager, Azure AD, Azure Resource Manager, Virtual machine scale sets, Load Balancer, DNS, CDN, Cost & Billing, etc. Develop and implement new process and document it. Provide basic level support to client in Server Migration. Deploy and configure network and firewall configurations Troubleshoot Azure related issues and engage internal teams and vendor for issue resolutions.Windows Server Administrator:-  Experience in Installation /Configuration/ Administration/ Troubleshooting of Windows2008\2012\2016\2019 Servers, Installation and configure windows Server, DNS, DHCP, Active Directory, FSMO, Group Policy, Patch Management, File server, Print server, Backup and Restoration. Handling & Response for Daily ICMP alert, disk drive alert, handling backup alert,  Decommission old asset\server as per policy.  Performing daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks. Managing the user accounts, creating, changing, and deleting the user accounts and verifying, repairing and recovering the servers and workstations from hardware and software.

Delhi, India

Responsibility: Administration & Service Desk Operation. Job Description:  Experience in Installation /Configuration/ Administration/ Troubleshooting of Windows2008\2012\2016\2019 Servers, Installation and configure windows Server, DNS, DHCP, Active Directory, FSMO, Group Policy, Patch Management, File server, Print server, Backup and Restoration. Handling & Response for Daily ICMP alert, disk drive alert, handling backup alert,  Creation of new VM and provide the storage, network, Disk size in Azure and Handling Azure VM basis issues are likes Password reset, can’t start or stop VM, VM performance issues, VM is not booting, Backup and restore issues,  Manage disk drive extend\remove\map new disk also manage CPU\RAM from VM Centre. Decommission old asset\server as per policy.  Performing daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks. Managing the user accounts, creating, changing, and deleting the user accounts and verifying, repairing and recovering the servers and workstations from hardware and software. MDM support for Air watch and Divide Installation in different mobile devices. Monitoring and basic support for switch, router, firewall, WLC & Cisco Phones. Handling Tele Presence & Video Conferencing. Managing IT tasks as per ITIL process methodology. Daily, Weekly and Monthly checklist review and preparation MIS report.  Handling escalated Incidents and Service Request based on business essential. Effectively prioritize & execute tasks in high pressure environment.• Preparing presentation for service desk operation review.

Delhi, India

 Handling IMS-India (west) Incidents through BMC Remedy tool. Experience in Bit locker Encryption technologies. Knowledge of Active Directory & patch management. Working on different OEM hardware (HP/IBM/Lenovo). Access control & Monitoring for files, folders & users. Good experience on Microsoft outlook mail and Symantec EPP Antivirus. Vendor coordination & Escalation awareness. Handling Assets inventory and IMAC process.  Prepare daily checklists for Server, Printer & Network equipment. Good experience in Remote Management. Handling Tele Presence & Video Conferencing. Manage & Support different customer sites.  Responsible for follow-up of Vodafone approved Escalation Matrix Knowledge of ITIL process and methodology.

Diploma In Electronics And Communication Engineering, Electrical, Electronics And Communications Engineering

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Bachelor'S Degree, Computer And Information Sciences And Support Services

Bachelor'S Degree, Computer And Information Sciences And Support Services