Jitender Kaur Email and Phone Number
· With 6+ years of experience motivated and result oriented Senior Business Analyst.· Certified Scrum Master, with experience in working on both the methodologies of SDLC Agile and Waterfall in different domains such as Retail, Insurance, Banking and Telecom.· To support environments, workflow, planning, defect tracking and to assist in achieving technology deliverables have effectively implemented tools.· Have worked and experience in all the phases of SDLC and in Requirement Gathering, Feasibility Analysis, documenting and delivering Business Requirement Document (BRD) and writing User Stories. · Have gained years of experience in writing skills for writing system requirement documents (SRDs), and creating requirement traceability matrix (RTM)· First-hand experience in writing test cases and test scripts using requirements and designing documents· Achieved experience in building relationships with both internal and external business partners· Experienced in solving business problems using human talent and leveraging technology and applying best practices· Performed the duties as the Scrum Master and facilitated the Scrum Ceremonies and the relevant meetings to get the weekly and monthly work status from the scrum team.· First-hand working knowledge of data analysis tools such as CRM systems· Have prepared and documented the User Acceptance Test (UAT) plan and attained the necessary signoffs from the responsible business units· Have first-hand experience on process diagrams and process flow charts using tools· Worked on visualization tools such as MS Excel, MS Visio· Creative and dynamic person with resourceful teamwork skills· Thinks rationally and analytically to solve problems· creative in a team environment· Avid team player with excellent time management, analytical, interpersonal and behavioral skills to effectively deal with all kinds of stakeholders and contribute to the best interest of the company. An adaptable professional with effective verbal and written communication skills and a broad experience in using a variety of BA tools and techniques to get the job done.
Walmart
View- Website:
- walmart.com
- Employees:
- 511875
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Senior Business AnalystWalmart Jan 2020 - Present· Have used high level informative skills and analyzed the product gaps and business needs · designed requirements for the existing Application features to determine business, technical fit, and documented proposed set up change, system change or detailed business and functional specifications as appropriate to achieve required results. · Amenability with SDLC, which is used for workflow and project development · Have used the end-to-end delivery of business requirements by using an agile methodology and have also used the structured approach to determine how the requirements are created, monitored, and prioritized for maximizing business value.· Created test plans and strategies and wrote specific test cases, and have also created transactions for running the tests and verifying the results. Guaranteed the highest quality for updates, changes, releases, and deployments by supporting the construction and using the test environments.· Have developed processes and documented the final and interim for the support of business programs. · Have Analyzed data and documented the data definition between new and existing systems; Created the reporting requirements, where they were required, documentation of reporting / data processes, if any of them were required. · Have planned distributions and change management and communication to change the business processes to ensure the sufficient time for delivery. Have maintained the facility documentation, and met the change of control standards. · Have maintained the long-term customer relationship management, anticipating and attending to underlying needs. Have always been proactive which added value for the products, services, and processes. · Coordinated with the suitable technology users and teams so as to ensure the timely resolution of the day-to-day processing of the difficulties and problems faced. Have maintain a high level of service with nominal impact on the company and our clients.
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Business AnalystManulife Insurance Jul 2018 - Dec 2019Toronto, Ontario, Canada· Performed the analysis associated with Software Development Life Cycle SDLC and Software Testing Life cycle STLC · To identify the business requirements SRS have coordinated with the stakeholders and the finance managers and to prevent the risks and the issues have also performed end-to-end requirements traceability matrix RTMs and done an update on the overall project progress. · Have also delivered the business artifact required such as the user stories, UML models, use cases, functional and user acceptance testing UAT and API · Have gathered the required information and identified the stakeholder requirements with an appropriate elicitation technique· In collaboration with Project Management Office and Business Development Department have provided the project assessment and coordination for the project implementation,· Through the initiation and Delivery phases of requirements of projects have Made the Testing and Mock-ups· An in-depth data validation of cost benefit analysis and return on investment ROI models was performed to help in the decision making of the management on vendor betting systems· Have been an active member and worked with the product owners and stakeholders to elicit responses on customer satisfaction items, post-launch issues, and change requests.· For organizing and conducting work process reviews have rearranged meetings to make the decisions by· To resolved the issues identified in the user acceptance testing have Identified and analyzed· Have documented the system problems and communicated the problems with the relevant parties that they could suggest the corrective actions and follow-up for it· Have created the process maps and workflows with accordance to the data analysis and of business processes analysis -
Business AnalystTd May 2017 - Jun 2018Toronto, Ontario, Canada· Have been an active member of the team and have interacted with stakeholders and facilitated communication between the customer and the IT department. Have acted as a link between the user and the development team to explain the business and IT processes.· Have been an active member and involved in the creation of specific questionnaires and interviews for SMEs, clients and business users to determine the requirements for the successful completion of the project.· Have participated in the feasibility and risk analysis, by taking into account the relevant factors of the project, in order to identify the critical business and high-risk areas of the application.· Served as a bridge between business users and developers to submit requirements and changes, clarify questions and issues related to the project.· Have created use case documents and used MS Visio to create UML diagrams, including use case diagrams, activities and classes to extract business process flows and workflows which helped in the development and assurance teams of quality to understand the requirements.· Have facilitated JAD sessions to conduct the risk, feasibility, and requirements analysis sessions with various stakeholders which included the designers, developers, QA, and management to identify critical and high-risk areas of application.· Have collaborated with the QA team in reviewing and validating test plans and test cases so as to ensure that the final application catered to the user requirements.· Have developed a user acceptance test plan and test case scenarios to help a select group of key end users test the application UI and functionality -
Junior Business AnalystBell Mar 2016 - Apr 2017Toronto, Ontario, Canada· Have used Various Project Management methods to handle process improvement projects throughout the project life cycle.· Have created the Business Requirement Document (BRD) and worked under waterfall methodology. · During the project have managed stakeholders’ participation and the required documents. · Have been involved in analyzing and defining efficient and cost-efficient solutions that support customer process, business products and functional requirements.· Have guided in reducing the processing time in between the first request and delivery.· Resourceful in the improvement of existing business process to achieve outstanding results.· Have reported on enhancements of the requests and development efforts of the senior management so that they know when new features and updates are released· Many times, have acted as a project lead and helped the project manager to ensure that the project stayed on schedule and never out of scope.· Have done the artifacts development and Monitoring in accordance with the project plan and schedules in consultation with the project team and the steering Committee.· Have worked on the development of the project plans, workflow breakdown structures (WBS), and basic data for specific project requirements.
Jitender Kaur Education Details
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Zoology/Animal Biology -
Medical
Frequently Asked Questions about Jitender Kaur
What company does Jitender Kaur work for?
Jitender Kaur works for Walmart
What is Jitender Kaur's role at the current company?
Jitender Kaur's current role is Senior Business Analyst at Walmart.
What schools did Jitender Kaur attend?
Jitender Kaur attended Kurukshetra University, Kurukshetra University.
Who are Jitender Kaur's colleagues?
Jitender Kaur's colleagues are Imani Zaire, Denise Lenz, Tom Hicks, Bryan Thomas, Ben Reynolds, Craig Holder, Lori Warg.
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