Led large and complex initiatives including online client registration process, multi-factor authentication, payment solutions and Enterprise Client Information File (ECIF). Performing a key role in understanding the needs/requirements of the business by documenting current and future state of processes, highlighting improvement opportunities, managing multiple stakeholders, performing solution analysis and implementation

Led business requirement gathering, analyze process issues/problems identify and finalize scope and deliverables. Design target operating model solutions including industry standards/trends to achieve the desired results in process efficiency and client satisfaction

Led initiative to turn around complex processes in a very short span of time to improve overall efficiency and reduce escalations by bringing changes and improvement in process design and operating model resulting in savings of 244K Variance Analysis of Financial Statements for Management Review on monthly and quarterly reviewsStand Alone Review and close check of Financial StatementsExchange Rate Analysis, Transaction Gain Loss Analysis, Translation Gain Loss Analysis and Expense AnalysisBook monthly activities for foreign subsidiaries, other ventures activities and quarterly equity adjustmentsRecord CRA (Community Reinvestment Act) activities including capital calls and cash distribution

Completed six-sigma green belt certification through implementation of various process improvements to improve process efficiency from 68% to 98% and reducing dollars charged off by 200K annually