Jitender Singh Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Led large and complex initiatives including online client registration process, multi-factor authentication, payment solutions and Enterprise Client Information File (ECIF). Performing a key role in understanding the needs/requirements of the business by documenting current and future state of processes, highlighting improvement opportunities, managing multiple stakeholders, performing solution analysis and implementation

Greater New York City Area

Led business requirement gathering, analyze process issues/problems identify and finalize scope and deliverables. Design target operating model solutions including industry standards/trends to achieve the desired results in process efficiency and client satisfaction

Led initiative to turn around complex processes in a very short span of time to improve overall efficiency and reduce escalations by bringing changes and improvement in process design and operating model resulting in savings of 244K Variance Analysis of Financial Statements for Management Review on monthly and quarterly reviewsStand Alone Review and close check of Financial StatementsExchange Rate Analysis, Transaction Gain Loss Analysis, Translation Gain Loss Analysis and Expense AnalysisBook monthly activities for foreign subsidiaries, other ventures activities and quarterly equity adjustmentsRecord CRA (Community Reinvestment Act) activities including capital calls and cash distribution

Jacksonville, Florida Area

Completed six-sigma green belt certification through implementation of various process improvements to improve process efficiency from 68% to 98% and reducing dollars charged off by 200K annually