Jitender Thakur Email & Phone Number

Sonipat, Haryana, India

Sonepat

Responsible for developing and supporting IT Infrastructure and IT Solutions in MAT Holding Group Companies in India.This blueprint comprises:-Work closely with Group IT Head & other leaders of organizations to suggest initiatives that may improve business infrastructure and report progress.Building capabilities by implementing major technology changes thereby improving the overall efficiency of IT infrastructure within a tight time-frame.Consistently improve IT infrastructure based on technology advancement.Ensuring projects are completed within budget guidelines and maintaining best practices for an organization's infrastructure.Managing functional teams to achieve business objectives.Management of Datacenter and DR Sites, Internet Lease Lines, MPLS Network, Virtual Private Networks, Servers, Enterprise Telephony System, Storage, Enterprise Surveillance Solution.Ensure high availability, reliability and recoverability of Datacenter, Core Network .Develop support strategies and monitor results.Developing and maintaining IT security policies and procedures.Managing IT Budgets.Training and Technical Support to IT staff.

Sonepat

Responsible for strategic IT planning, implementation and support for addressing various needs, concerns, and expectations of multiple divisions of MENETA India, Shanghai, Dalian and Denmark.Work as a partner with company’s stakeholders to insure that IT needs are being met as cost effectively as possible. Manage & align IT related Interfaces with business.Identify the improvement areas and implement new business applications / software.Management of Datacenter and DR Sites.Ensure high availability, reliability and recoverability of Datacenter, Core Network which includes WAN Links (Intranet/Internet), VPN Tunnels, Remote VPN, Routers, Firewalls, Servers (ADC, DHCP, DNS, IAS, IIS, FTP, Anti-Virus, SQL Database, and Storage) and Virtualization PlatformEstablish a strong Disaster recovery plans for the organization.Project management and coordination for the implementation of IT Applications.Develop & Manage service level agreement (SLA). Ensure service levels are achieved.Develop and Maintain IT policies.Prepare & Manage I.T budget.Manage third party resources.Management of IT Assets.Ensure compliance to software licenses.Team management, development and performance reviews.Training and Technical Support to IT staff.

Delhi Area, India

Responsible for overseeing IT and Telecom Infrastructure in line with business objectives.Ensure uptime for Critical Equipment such as Avaya Definity EPABX, MS Windows 2003 Enterprise Servers, Microsoft Exchange 2003, Windows 2000 and Windows NT Servers, CISCO Routers, Firewall, CRM Software, Internet Lease Lines, SMS Gateway System, Paging services, Auto Mailing, Proxy Servers & Time Attendance & Payroll System.Programming of Avaya Definity EPABX to meet the requirements of Call Centers and Office needs i.e. Hunt Groups, VDN, Call Vectoring, COR/COS, Call Management, Call Traffic Reports, Analog, Digital and PRI Trunk Lines.Data capturing – CDR Recording and MIS reports.Implementation of IT Policies, Procedures, and Best Practices for Windows 2003 Active Directory, Group Policies, Execution of Batch Files, Assignment of User Rights, IIS Services, Routine Backups and Restoration.Installation, Maintenance, Support, and Upgrade of Operating Systems, Software, Hardware, and Peripherals.Anti-Virus Strategies and Quality Assurance.Technical Support and Troubleshooting.Liaison with Vendors, Service Providers, Govt. Agencies and External Clients for Procurement and Service Level Agreements.Hardware and Software Inventory.

Bachelor'S Degree, B.Com With Computer Applications

Microsoft Certified Exchange Administrator (Mcse)

Microsoft Certified System Engineer (Mcse)

Cisco Certified Network Associate (Ccna)