IN CHARGE OF F&B MANGROOVE HOTEL & BEACH HOTEL BY BIN MAJID BEACH HOTEL & RESORTS

Over seeing three outlets'"TASTE" THAI RESTAURRANT,CLUB LOUNGE AND LOBBY LOUNGE.

Achievements/Contributions:• Increase the beverage average check through continuous up selling training for the staffs• Menu engineering, Forecasting budget as per company (Starwood) guidelines SWOT ANALYSIS Menu pedia • Updated the Sequence of Service• Conduct the staff one on one• Increase the Mystery Guest Score by 8 points in the first month joined the company• Maintain the Customer Service Index score MTD of 93%• Prepare the Training Matrix• Assist the Food and Beverage Director recruiting the staffs.• Successfully held some private functions in Dine Restaurant• Supervise monthly OE inventory• Conduct the staff appraisal

• Replace Restaurant Manager during his absence.• Updating the Micros• To conduct trainings• Conduct the daily briefing• Prepare The Restaurant Modality of Service• To supervise the working area cleanliness according to the Dubai Municipality standard• Prepare monthly punctuality record• Prepare Staff appraisal• To assist Restaurant Manager with Profit and Loss report.

- Giving menu training such as various cocktail and mocktail - Bar in-charge - Monthly inventories and cashiering procedures

I worked in main bar Champions Bar .where I learn to operate micros cash handling and banking procedure making inventories, maintain daily record of breakage expiry items .etc. Making different types of cocktails.